Resolved
And we’re back! Network access has been restored. The outage lasted for about 10 minutes (intermittently).
The cause of the problem was outside of our control. Our networks team spotted it quickly and took appropriate action.
If you’re still experiencing problems please restart your computer.
We’re currently experiencing some issues affecting network and internet access. Some websites may also be unavailable.
More information to follow.
Update
The earlier problem affecting the main Essex website has now been resolved. We apologise for any inconvenience caused.
We are currently experiencing a problem that is preventing access to the University’s main site, www.essex.ac.uk.
Engineers are working to resolve the issue, we apologise for any inconvenience caused and will update this service alert once the issue has been resolved.
The scheduled work that was planned for Saturday 21 July has been postponed.
IT Services will be performing an essential upgrade to one of our student database servers (SERNT72) between 10am and 4pm on Saturday 21 July 2018.
During this time, many student and applicant facing services will be unavailable. This includes but is not limited to:
This upgrade is necessary to prepare our systems for clearing and the next academic year.
Work has been undertaken to mitigate the impact of this upgrade, but if you have any concerns please contact Richard Martin.
We unfortunately experienced some disruption with our main www.essex.ac.uk site between 6:30 – 9:30am, engineers urgently responded and resolved the issue. Apologies for the disruption to service.
No other services were affected during this outage.
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