Students Staff

University website

August 6, 2019

[Service Alert] Problems affecting network and internet access

Filed under: Network, University website, Wi-Fi, [Resolved], [Service Alert] — Dan Jolly @ 11:42 am

Resolved

And we’re back! Network access has been restored. The outage lasted for about 10 minutes (intermittently).

The cause of the problem was outside of our control. Our networks team spotted it quickly and took appropriate action.

If you’re still experiencing problems please restart your computer.


We’re currently experiencing some issues affecting network and internet access. Some websites may also be unavailable.

More information to follow.

The University of Essex will moderate comments and there will be a delay before any posts appear.

January 4, 2019

[Service Alert] Essential maintenance work to IT systems this weekend

UPDATE: 15:05PM Saturday 5 January

The scheduled maintenance work is now complete.
Thank you to our users for their patience.


IT Services will be performing an essential system upgrade between 9am and 5pm on Saturday 5 January 2019.

During this time, many services will be unavailable. This includes but is not limited to:

  • ESIS and attendant student and applicant information systems
  • AppPortal and Web Clearing
  • MyEssex
  • Timetables
  • ESF, EAF and ECF on SharePoint
  • The Accommodation booking systems
  • The PocketEssex App
  • FASER and Listen Again

This upgrade is necessary to prepare our systems for the next academic year.

Work has been undertaken to mitigate the impact of this upgrade, but if you have any concerns please contact Richard Martin.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 25, 2018

[Resolved] www.Essex.ac.uk – Unavailable

Filed under: University website, [Resolved], [Service Alert] — Kyle Cooke @ 8:37 am

Update

The earlier problem affecting the main Essex website has now been resolved. We apologise for any inconvenience caused.


We are currently experiencing a problem that is preventing access to the University’s main site, www.essex.ac.uk.
Engineers are working to resolve the issue, we apologise for any inconvenience caused and will update this service alert once the issue has been resolved.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 17, 2018

[Service Alert] Scheduled downtime of database services

The scheduled work that was planned for Saturday 21 July has been postponed.


IT Services will be performing an essential upgrade to one of our student database servers (SERNT72) between 10am and 4pm on Saturday 21 July 2018.

During this time, many student and applicant facing services will be unavailable. This includes but is not limited to:

  • ESIS and attendant student and applicant information systems
  • AppPortal and Web Clearing
  • MyEssex
  • ESF, EAF and ECF on SharePoint
  • The Accommodation booking systems
  • The PocketEssex App
  • FASER, and Listen Again

This upgrade is necessary to prepare our systems for clearing and the next academic year.

Work has been undertaken to mitigate the impact of this upgrade, but if you have any concerns please contact Richard Martin.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 23, 2018

[Service Alert] [Resolved] Website Disruption

Filed under: University website, [Resolved], [Service Alert] — Kyle Cooke @ 11:16 am

We unfortunately experienced some disruption with our main www.essex.ac.uk site between 6:30 – 9:30am, engineers urgently responded and resolved the issue. Apologies for the disruption to service.

No other services were affected during this outage.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

« Newer PostsOlder Posts »