Students Staff

FASER

March 29, 2021

[Resolved] Problems annotating FASER submissions

Filed under: FASER, [Resolved] — Benjamin Steeples @ 9:35 am

Monitoring 11:35:

We have fixed the problem, and FASER’s online annotation feature is now functioning.

Apologies for the inconvenience this has caused.

Investigating 09:28:

We are currently experiencing some problems with FASER’s online annotation feature, which is preventing markers from annotating submitted work.

We are investigating the problem and will restore the service as soon as possible.

Thank you for your patience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

February 23, 2021

[Service Alert] Issue with some IT services earlier today

Filed under: FASER, Moodle, Network, SharePoint, University website, Wi-Fi, [Resolved], [Service Alert] — Kit Lindsley @ 9:43 am

Earlier today we experienced an issue with the Colchester campus IT network which meant that you may not have been able to access some services between 8:25am and 9:15am – for example:

Faser

Moodle

edrm.essex.ac.uk

www.essex.ac.uk

We would like to apologise for any inconvenience this may have caused you at the time.

This issue has since been resolved.

If you experience any further problems please let the IT Helpdesk know.

The University of Essex will moderate comments and there will be a delay before any posts appear.

February 10, 2021

[Service Alert] Power cut on Colchester campus yesterday evening

There was a power outage at the Colchester campus yesterday which affected a significant number of our IT services. Power was restored at 22:38, however, some computers and other services may still be affected today, such as remoting into your computer on campus.

If you have any issues, please contact the IT Helpdesk, and will help you as soon as we can.

Details of the power cut can be found on the UK Power Networks site at https://www.ukpowernetworks.co.uk/power-cut/map?postcodesector=CO4%203.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 14, 2020

[Service Alert] [Resolved] Planned work for FASER, Tuesday 21 July

Filed under: FASER, [Resolved], [Scheduled], [Service Alert] — John Maydew @ 11:31 am

Planned work

As part of our ongoing improvements to FASER, we’ve got some panned upgrades happening Tuesday 21 July from 8am to 9am.

These changes will affect FASER’s online submission annotation which will be unavailable during this period. You’ll still be able to upload your work to assignments while the work is ongoing.

Apologies for any inconvenience this may cause, we’ll update you here as soon as the work is complete.

 

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 24, 2020

[Service Alert] [Resolved] We’re performing scheduled maintenance on FASER

Filed under: FASER, [Resolved], [Scheduled], [Service Alert] — Benjamin Steeples @ 11:36 am

Planned work

FASER (https://www1.essex.ac.uk/e-learning/tools/faser2/ and https://faser.essex.ac.uk/) will be unavailable on Monday 13 July 2020 while we carry out essential maintenance work. We anticipate that the work will be complete by the end of the day.

If you have any questions about this work please email ltt@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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