Students Staff

Corporate systems

May 12, 2021

[Service Alert] – Unit4 Finance System, please log out by 1.30pm 12.5.21

Filed under: Corporate systems, [Resolved], [Service Alert] — Tags: , — Dorothy Lolley @ 1:13 pm

Please can you log out by 1.30pm today (12.5.21), the server needs a windows update and re-boot to resolve the current access and performance issues.

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[Service Alert] – Problems Unit4 Finance – access and performance

Filed under: Corporate systems, [Resolved], [Service Alert] — Tags: , — Dorothy Lolley @ 11:54 am

RESOLVED

There are problems with Unit4 Finance system in terms of delays in logging in and slow performance. This is currently under investigation.
Apologies for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 11, 2021

[Service Alert] – Unit4 – University Finance System – Log out by 5.30pm

Filed under: Corporate systems, Uncategorized — Tags: — Dorothy Lolley @ 3:50 pm

We are experiencing reduced performance of the Unit4 Finance System. Please can you ensure you are logged out by 5.30pm this evening (Tuesday 11.5.21) as the servers needs to be re-started, you should be able to log on again at 6pm if you need to do so. Apologies for the inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

March 25, 2021

[Service Alert] [Resolved] We’re experiencing a performance issue with iTrent.

Filed under: Corporate systems, [Resolved], [Service Alert] — Katie Sellens @ 12:45 pm

Resolved 5.15pm

This issue is now resolved, if you are still experiencing issues please email caquery@essex.ac.uk.

Investigating 12.45pm

We’re currently experiencing a performance issue with iTrent, including People Manager and HR Organiser.

Our team is working to restore normal performance and will post another update as soon as we know more.

Sorry for any inconvenience this may be causing you.

The University of Essex will moderate comments and there will be a delay before any posts appear.

March 1, 2021

[Service Alert] We’re performing scheduled maintenance on iTrent, People Manager and HR Organiser

Filed under: Corporate systems, [Resolved], [Service Alert] — Katie Sellens @ 4:11 pm

Commercial Applications will be performing an essential system upgrade on Monday 8 March 2021. During this time the following services will be unavailable;

  • iTrent
  • HR Organiser
  • People Manager
  • Web Recruitment
  • External Examiner Nomination Portal

It is anticipated that the system will be unavailable from 9.30am until 4.30pm, notification will be made to users once it is available for use again.

We apologise that you will be unable to access these services on this date, if you have any queries please email caquery@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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