Students Staff

[Unresolved]

July 23, 2021

[Service Alert][Scheduled] – Virtual desktop weekend maintenance commencing Friday 23 July

Filed under: Computers, [Scheduled], [Service Alert], [Unresolved] — Kit Lindsley @ 6:03 pm

We’re performing urgent maintenance on the virtual desktop service.

We will be performing maintenance on the following services from 6:00pm Friday 23 July to 10:00am Tuesday 27 July:

remote.essex.ac.uk

clearing.essex.ac.uk

sernt43.essex.ac.uk

During this time, these services will be unavailable.

Apologies for the short notice and for the disruption to service.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert][Scheduled] – Virtual desktop weekend maintenance commencing Friday 23 July

Filed under: Computers, [Service Alert], [Unresolved] — Kit Lindsley @ 5:57 pm

We’re performing urgent maintenance on the virtual desktop service.

We will be performing maintenance on the following services from 6:00pm Friday 23 July to 10:00am Tuesday 27 July:

remote.essex.ac.uk

clearing.essex.ac.uk

sernt43.essex.ac.uk

During this time, these services will be unavailable.

Apologies for the short notice and for the disruption to service.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert][Scheduled] – Virtual desktop weekend maintenance commencing Friday 23 July

Filed under: Computers, [Service Alert], [Unresolved] — Kit Lindsley @ 5:42 pm

We’re performing urgent maintenance on the virtual desktop service.

We will be performing maintenance on the following services from 6:00pm Friday 23 July to 10:00am Tuesday 27 July:

remote.essex.ac.uk

clearing.essex.ac.uk

sernt43.essex.ac.uk

During this time, these services will be unavailable.

Apologies for the short notice and for the disruption to service.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 13, 2021

[Service Alert] We’re experiencing a service outage with the BRIA application

Filed under: Telephone, [Service Alert], [Unresolved] — Andy Tyne @ 2:16 pm

We’re experiencing a service outage with the BRIA application.

Our team is working urgently to restore the service.

Sorry for any disruption this may be causing you.

The next update will be in 30 mins.

Update: 2.25pm

The app is now registering as normal however we are unsure why it happened and will continue to monitor the situation.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 17, 2021

[Service Alert] Issues with VPN

Filed under: Network, [Service Alert], [Unresolved] — Kit Lindsley @ 2:15 pm

Last week we experienced an external issue with the VPN service which meant that you may have noticed some disruption.

We would like to apologise for any inconvenience this caused you at the time.

The issue has since been resolved but we continue to monitor the service very closely.

If you notice any problems this week please let the IT Helpdesk know as this helps us to track down any outstanding issues.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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