Students Staff

[Resolved]

June 9, 2021

[Service Alert] Maintenance work on SharePoint Service from 4:30pm (9 June)

Filed under: SharePoint, [Resolved], [Service Alert] — Sharon Steeples @ 12:02 pm

From 4:30pm on Wednesday 9 June, we will be carrying out some necessary maintenance work on the SharePoint Service to reconfigure part of its Search Indexing Service. This is the first of a series of changes to improve the reliability of the entire SharePoint Search Service.

We are undertaking this work towards the end of business hours to minimise potential disruption to you and your teams.

During this time, the below SharePoint services may be impacted, and the search may not correctly report documents in the service:

  • https://edrm.essex.ac.uk (host to: PG EAF, UG EAF, ESF, AOS, ECF & Reporting)
  • https://sp.essex.ac.uk
  • https://mysite.essex.ac.uk

We apologise for any inconvenience this may cause.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 8, 2021

[Service Alert] [Resolved] Issue with Moodle and other SSO services

Filed under: Moodle, [Resolved], [Service Alert] — Benjamin Steeples @ 3:21 pm

Monitoring: 15:25pm

We believe the issue is now resolved. If you are still experiencing problems when trying to log in, please close your web browser and start a fresh session.

Investigating: 15:15pm

We’re aware of an issue affecting Moodle, Qualtrics, online reading lists, and other services that require Shibboleth-based SSO. We are currently investigating.

Workaround for Moodle users:

Sorry for any inconvenience this may be causing you.

We’ll post another update as soon as we learn more.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] Issue with OpenVPN service (Tuesday 8 June)

Filed under: Network, Other, [Resolved], [Service Alert] — Sharon Steeples @ 9:01 am

Investigating: 08:58am

Despite yesterday’s remedial actions, we are again aware of an issue affecting connections over OpenVPN to on-campus network this morning, and are currently investigating.

Sorry for any inconvenience this may be causing you.

We’ll post another update as soon as we learn more.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 7, 2021

[Service Alert] We’re performing urgent maintenance on OpenVPN

Filed under: Network, Other, [Resolved], [Service Alert] — Kit Lindsley @ 6:03 pm

We’re doing some urgent maintenance work on OpenVPN to address some problems you’ve told us about.

The work is happening today from 5:30pm to 7:30pm.

Unfortunately OpenVPN may be intermittently available during this time and we apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is finished.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] We’re performing urgent maintenance on OpenVPN

Filed under: Network, Other, [Resolved], [Service Alert] — Kit Lindsley @ 5:29 pm

We’re doing some urgent maintenance work on OpenVPN to address some problems you’ve told us about.

The work is happening today from 5:30pm to 7:30pm.

Unfortunately OpenVPN may be intermittently available during this time and we apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is finished.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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