Students Staff

[Resolved]

July 21, 2021

[Service Alert] SharePoint maintenance this afternoon on small number of SharePoint sites (21 July 2021)

Filed under: SharePoint, [Resolved], [Service Alert] — Sharon Steeples @ 11:30 am

UPDATE 14:55pm
All work has been successfully completed. We would, again, like to thank affected users for their patience whilst this work was carried out.
————
Between 13:00pm and 15:00pm today, (Wednesday 21 July), the SharePoint Team alongside a third party consultant will be undertaking some essential maintenance to move a small number of sp.essex.ac.uk SharePoint sites over to a new database location. The purpose of this exercise is to ensure the long-term resilience the sp.essex.ac.uk service.

Sites impacted (including all subsites below):

  • https://sp.essex.ac.uk/sections/finance
  • https://sp.essex.ac.uk/sections/cer
  • https://sp.essex.ac.uk/projects
  • https://sp.essex.ac.uk/sections/intaudit
  • https://sp.essex.ac.uk/committees
  • https://sp.essex.ac.uk/resources/la
  • https://sp.essex.ac.uk/centres/hrc
  • https://sp.essex.ac.uk/depts/sociology

The impact is a potential few minutes of downtime per site (less than 5 mins) between 13:00pm and 15:00pm. However for the duration of the maintenance, the each site will be made temporarily read-only, so site editors should be aware that changes (page edits, file uploads, file edits, etc) will not be possible in this timeframe.

We apologise for the short notice and thank you for your support during this important, and necessary, piece of work.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 19, 2021

[Service Alert][Scheduled] – Network maintenance 20 July 2021 7.30am

Filed under: Computers, Network, [Resolved], [Scheduled], [Service Alert] — Colin Phillips @ 12:50 pm

We’re performing scheduled maintenance on the University data network.

We will be performing scheduled maintenance on the University data network on 20 July 2021 from 7.30am to 8.00am.

During this time, services that rely on the network may be unavailable for a brief moment. This includes but is not limited to:
University website

Moodle

Faser

LEAP

SharePoint

We apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is finished.


Update: 8.15am – the work is now complete.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 2, 2021

[Service Alert] [Scheduled] LEAP maintenance Monday 5th July – Friday 9th July

Filed under: Corporate systems, [Resolved], [Scheduled], [Service Alert] — Carly Ramsden @ 4:59 pm

We will be carrying out system maintenance on LEAP between Monday 5th July – Friday 9th July.

On Monday 5th July LEAP will be unavailable to staff and students from 10:00 – 13:00.

After this LEAP will be available for use but works will continue throughout the week.

We apologise for any inconvenience caused.

If you have any queries please contact studentprogress@essex.ac.uk

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] SharePoint: Scheduled Maintenance on Saturday 10 July and Sunday 11 July, 8am-5pm

Filed under: SharePoint, [Resolved], [Service Alert] — Sharon Steeples @ 2:56 pm

UPDATE 16:50pm 10 July 2021

All parts of the scheduled SharePoint maintenance are now complete, and full service is restored. No further works will be taking place today or tomorrow. We are grateful for your patience whilst this work was undertaken.

UPDATE 15:15pm 10 July 2021

The first stage of the maintenance is now complete. We are now moving on to stage 2 which should only affect the Office Web Apps Server (not the remainder of SharePoint service). However users remain advised not to use the SharePoint service at this time.

ORIGINAL POST

It is essential that we undertake some important maintenance of our SharePoint servers on the weekend of Saturday 10 and Sunday 11 July 2021.

This work will place the service at risk between 8.00am and 5.00pm on both days – during which we are advising users not to attempt to use SharePoint.

We are undertaking this work out of business hours to minimise potential disruption to users. During this time, the below services will experience extended periods of disruption or downtime:

  • https://edrm.essex.ac.uk (host to: PG EAF, UG EAF, ESF, AOS, ECF & Reporting)
  • https://sp.essex.ac.uk
  • https://mysite.essex.ac.uk

Tools used for uploading to SharePoint and retrieving from SharePoint will also be disrupted (e.g. the Outlook AddIn) and users should not attempt to use those either.

We apologise for any inconvenience this may cause.

We will update you as soon as the work is complete.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 23, 2021

[Resolved] University website

Filed under: University website, [Resolved], [Service Alert] — Kyle Cooke @ 10:15 am

Information update: 09:15am

This problem has now been resolved.


We’re experiencing performance issue with our University website.

Our teams are working to restore normal performance and we’ll post another update as soon as we know more.

We’re sorry for the disruption.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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