Students Staff

May 10, 2021

[Service Alert] [Scheduled] Improvements to Glide Network at University Square Student Accommodation, Southend Campus

Filed under: Wi-Fi, [Scheduled], [Service Alert] — Matt Softly @ 3:52 pm

Further to the recent investigations into the Wi-Fi service, Glide and the University have decided to cease broadcasting the Eduroam Wireless network at University Square from 10am Tuesday 11 May 2021.

We expect this to help improve the connectivity and performance issues that some students have reported.
Please note: Eduroam will still be available at The Forum, Gateway Building, Clifftown Studios, and the Reception/Common Room area of University Square.

The Glide Wi-Fi will remain throughout University Square and can be accessed as before. As ever if you do have any issues with the getting online with the Glide service, please contact them straight away so that they can help you. They are a friendly team and are on hand 24/7 to help.

Call Glide: 0333 123 0115
Email Glide: glidestudent@glide.co.uk

IT Solutions will be monitoring the impact of these improvements with the Students’ Union and will update this status page if any further action is required.

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