Students Staff

May 6, 2021

[Service Alert] [Resolved] Problems with authentication service (feds.essex.ac.uk)

Filed under: Listen Again, [Resolved], [Service Alert] — Matt Softly @ 3:04 pm

Monitoring – 4:00pm

We believe that this issue has now been resolved, but will continue to monitor it.

Identified – 3:54pm

We have identified the cause and are working to resolve the issue as soon as possible.

Students requiring access to Listen Again recordings are recommended to use the View Audio and View Video links shown beneath each recording.

We appreciate your patience and will provide an update shortly.

Investigating – 3:04pm

There are currently issues logging in to the following services:

  • ListenAgain/Panopto
  • ERAMS

Others might be affected.

We are currently investigating the cause and will return service as soon as possible.

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