Students Staff

May 28, 2021

[Service Alert] [Scheduled] LEAP maintenance Wednesday 2nd June

Filed under: Corporate systems, [Resolved], [Service Alert] — Carly Ramsden @ 2:35 pm

LEAP will be unavailable to staff and students on Wednesday 2nd June from 9.30am. This is due to essential server maintenance work.

We apologise for any inconvenience caused.

If you have any queries please contact studentprogress@essex.ac.uk

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 25, 2021

[Service Alert] Maintenance work on SharePoint Service

Filed under: SharePoint, [Resolved], [Service Alert] — Sharon Steeples @ 10:25 am

UPDATE 08:53am:
This is to confirm that the scheduled work is now complete.
All SharePoint services should be fully operational.
If you or your teams experience any issues, please reboot your computer and re-try, before reporting the issue to sphelp@essex.ac.uk.
We thank users for their patience whilst this work was carried out.

—-
Between 8:00am and 9:00am on Wednesday 26 May, we will be carrying out some maintenance work on SharePoint to upgrade our security certificates.

During this time, the below websites may experience short periods of disruption or downtime:

https://edrm.essex.ac.uk (host to: PG EAF, UG EAF, ESF, AOS, ECF & Reporting)
https://sp.essex.ac.uk
https://mysite.essex.ac.uk
https://forms.essex.ac.uk

It is also possible that users of the deprecated Outlook Plugin will be disrupted briefly.

We apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is complete.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 17, 2021

[Service Alert] – Unit4 Finance System Unavailable

Filed under: [Resolved], [Service Alert] — Dorothy Lolley @ 2:46 pm

Resolved – 17.5.21 – 15:27 – Unit4 is available again. Apologies for any inconvenience caused.

Apologies, Unit4 is currently unavailable. We need to carry out urgent maintenance.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] [Monitoring] Slow connection to FASER

Filed under: Elearning, FASER, [Resolved], [Service Alert] — Samantha Thornton @ 10:24 am

Users will experience slow connections to faser.essex.ac.uk at the moment, which is caused by a high volume of users accessing the site. If you are having trouble accessing FASER, please try again after a couple of minutes.

An issue was identified and has been fixed. We are monitoring the situation.

Thank you for your patience while we dealt with this.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 14, 2021

[Service Alert] – Unit4 – Finance System – DESKTOP, please logout by 1pm 14.5.21

Filed under: [Resolved], [Service Alert] — Dorothy Lolley @ 12:29 pm

We are still experiencing problems with Unit4 desktop version, please log out by 1pm today (14.5.21) as we need to carry out maintenance to address this issue. We will advise as soon as it is available again.

Apologies for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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