Students Staff

April 16, 2021

[Service Alert] University ransomware attacks – be aware

Filed under: Email, [Resolved], [Service Alert] — Katherine Trafford @ 1:54 pm

We have received reports of successful ransomware attacks on two UK universities that have taken all their IT systems offline and forced one university to close. We would like to remind everyone to remain vigilant and avoid clicking on suspicious links, opening attachments from senders you don’t know, and to keep the operating system updated on your computer and devices. 

If you receive an email from a colleague or team with a link or attachment that you were not expecting, contact them via another means (Zoom or instant message) to check the email is genuine. The University of Essex will never ask you to confirm your password over email,  phone, or anywhere.

If you receive a suspicious email or attachment, report the email by forwarding it as an attachment to If you have clicked a suspicious link or opened a suspicious attachment, please contact the IT Helpdesk immediately.  

Read our latest blog post on spotting suspicious emails.

Thanks for your cooperation – we really appreciate it.

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