Students Staff

April 16, 2021

[Service Alert] Power outage affecting some IT services (Southend Campus)

Filed under: [Resolved], [Service Alert] — Matt Softly @ 8:35 am

Update (11.00am):

eduroam has been restored at The Forum and University servers have been restored at University Square.

Please get in touch with the IT Helpdesk if you are unable to connect to your office PC remotely.

Please contact Glide if you are experiencing issues with the Student Accommodation Network.

Apologies for any inconvenience caused by the earlier outages.

Update (9.45am):

We are expecting eduroam to be restored at The Forum by this afternoon

Update (9.24am):

eduroam remains down in The Forum, but is available in all other Southend Campus locations.

Student PCs, Printing, Telephony, and most AV has been restored.

Most Staff PCs should be accessible – please get in touch with the IT Helpdesk if you are unable to connect to your office PC remotely.

We are still working to restore some University servers at University Square.

Any issues with the Student Accommodation Network should be reported to Glide.

Original post:

A power cut in the Southend area caused an outage at 7am this morning.

The power has now been restored, but some IT services are currently unavailable (including eduroam at The Forum)

Our teams are working to restore services and we will post another update as soon as we know more.

We will post another update as soon as we know more.

Sorry for any inconvenience this may be causing you.

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