Students Staff

April 15, 2021

[Service Alert] We’re performing scheduled maintenance on KX and Accommodation

Filed under: Accommodation, KX, [Resolved], [Service Alert] — Amanda Howard @ 8:31 pm

WORK COMPLETE 7pm

The planned maintenance work has been completed successfully.

If you notice any issues please let the IT Helpdesk know.

Monitoring 5.15 pm

The work is now complete and we are monitoring the situation.

Thank you for your patience.

Planned work

We will be performing scheduled maintenance on the KX systems, including Accommodation on Tuesday 20 April from 8.30am to 6pm

Unfortunately you won’t be able to access the KX systems, including Accommodation during this time and we apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is finished.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 8, 2021

[Service Alert] Issue with student and staff facing printers (Southend Campus)

Filed under: Printing, [Resolved], [Service Alert] — Matt Softly @ 4:04 pm

Update: 17:50

We have been notified that printing services have been restored. ITS staff will confirm and update if necessary.

Original post:

Printing is currently unavailable throughout our Southend Campus due to a fault. We have logged this with our print solution provider who are investigating.

Sorry for any inconvenience this may cause. We’ll update you as soon as we have more information.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 7, 2021

[Service Alert] Planned upgrade work on door card system, Tuesday 13 April 2021

Filed under: Security, [Resolved], [Service Alert] — Amanda Howard @ 5:51 pm

Monitoring
The work is now complete and we are monitoring the situation.

All existing access cards will continue to work.

New entry cards can be created at Colchester and Southend campuses.

Software users are being contacted and added to the new system.

Thank you for your patience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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