Students Staff

January 7, 2021

[Service Alert] Issue with external email delivery earlier today

Filed under: Email, Office 365, [Resolved], [Service Alert] — Trevor Smith @ 1:27 pm

Update, 2pm

Service is restored and we are monitoring the situation to confirm when all email has been delivered.

Thank you for your patience while we dealt with this.

Issue identified

Earlier today we experienced an issue with email delivery due to a service provider fault. This meant that you may not have been able to receive external emails between 11:24 and 12:53.
We are closely monitoring the situation and continue to work closely with our service provider. We will send out further update on when delayed emails will be delivered.

We would like to apologise for any inconvenience this may have caused you.

The next update will be at 2:00pm.

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