Students Staff

October 19, 2020

[Service Alert] We’re experiencing a service outage with Box

Filed under: File storage, [Resolved], [Service Alert] — Jon Relph @ 3:05 pm

Resolved 7.15pm

This issue is now resolved.

If you’re still experiencing issues please let the IT Helpdesk know.

Monitoring, 5.45pm

Service is being restored and we are monitoring the situation.

Thank you for your patience while we deal with this.

Investigating, 3.00pm

We’re experiencing a service outage with Box affecting the Box API, including uploads and downloads. Logging in and accessing content may also be impacted.

The Box technical team is working urgently to restore the service.

Sorry for any disruption this may be causing you.

We’ll update you here as soon as information is available.

Leave a Reply

The University of Essex will moderate comments and there will be a delay before any posts appear.