Essex Daily

Linda McCanna-Doyle, Deputy Director of Services, talks about the positive changes we’re making to our postal service.

What changes are we making?

• We have increased our counter opening hours to include lunchtime.
• We have installed a bank of Amazon lockers (in the corridor at 3NE) to provide a wider collection choice to our customers.
• Due to changing patterns of incoming and outgoing mail, from Wednesday 1 April, we will reduce the number of post runs to one a day. This will improve how we sort, store and process mail help us to provide a better counter service.

Why are we making these changes?

• The past three years have seen a 23% increase in the number of items being delivered to the Post Room. These are mainly parcels for students that are sorted and stored at the Post Room for collection.
• Outgoing mail from departments has decreased by 68%

Find out more about our post services here.