Students Staff

Security

June 22, 2020

[Scheduled] Planned cybersecurity upgrades are happening soon

Filed under: Security, [Resolved], [Scheduled], [Service Alert] — Kit Lindsley @ 8:46 am

Work complete

This is now complete. If you’re still having trouble please let the IT Helpdesk know.

 

Update

Good news – the upgrade work was a success and we’re now monitoring the situation.

 

Planned work

As part of our ongoing programme of improvements to enhance cybersecurity, we’ve got some planned upgrades happening on:

  • Monday 22 June between 9.00am and 11.00am

Don’t worry, you’ll still have access to all our services during this time and you shouldn’t experience any issues.

We’ll update you here as soon as the work is finished. Thanks as always for your patience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

September 23, 2019

[Resolved] [Service Alert] Problem accessing SALTO doors

Filed under: Corporate systems, Security, [Resolved], [Service Alert] — Matt Softly @ 9:38 am

Update: Resolved

The problem causing issues for staff using the Door Access Control system (SALTO) has been resolved and access to expected areas has been restored.

Apologies for any inconvenience

 


Alert

We currently have a problem with data on the Door Access Control system (SALTO) which will stop you accessing doors that use card-based door access control, for example Silberrad Student Centre offices at the Colchester Campus and the Gateway Building/Clifftown Studios at the Southend Campus.

A range of local measures have been put in place as temporary workarounds until this problem has been resolved.

The underlying issue that has caused this problem has been identified and Innovation and Technology Solutions and Estates and Campus Services are working to restore service as quickly as possible.

More information to follow.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 16, 2019

“Are you on campus?” Beware of spear phishing emails asking you to buy something

Filed under: Email, Security — Dan Jolly @ 5:19 pm

We are currently receiving emails from external email accounts, such as Gmail, pretending to come from a Head of Department.

The emails typically are very short and the subject line will be something like “are you on campus?”.

If you reply, the sender will explain that they are your Head of Department , that they are in a meeting and can’t be contacted by phone, but urgently need you to buy some Amazon or iTune vouchers for them for a nephew’s birthday or a student prize.

Although these are quite targeted – which is why they are called “spear phishing” – they have many of the warning signs that ordinary phishing emails have:

  • It’ s an unusual request and it comes out of the blue
  • it tries to instill a sense of urgency
  • the emails often contain poor grammar and spelling mistakes – even misspelling the name of the person they are supposed to be from!

So unless you really do know your HoD well enough to be in the habit of shopping for presents for their family for them, then please delete these emails and make sure that your colleagues know to delete them too.

Sadly, if you do fall for the trick then it’s very difficult indeed to recover the money spent.

For more information on suspicious mail, see Spam and phishing emails.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 30, 2018

[Service Alert] New phishing email “help me get an iTunes card”

Filed under: Email, Security, [Resolved], [Service Alert] — Dan Jolly @ 4:54 pm

A new, targeted phishing scam is doing the rounds. This particular email asks for help to get an iTunes card. This is a scam. If you receive it, don’t action it, just delete it.

As always, if something doesn’t look quite right, it probably is a scam, so remain vigilant. You can report suspicious emails to phishing@essex.ac.uk

 

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 17, 2018

A series of phishing emails targeting Essex accounts

Filed under: Computers, Email, Information security, Security, [Service Alert] — Trevor Smith @ 12:43 pm

A new round of phishing attacks have hit many of our mailboxes over the last 24hrs. The goal of these messages is to dupe our staff and students into providing their login credentials.

We would like to remind all staff and students once again to be aware of the dangers of clicking links within email messages, the source of which you are unsure of. In particular, messages which ask you to login and provide your username and password (or indeed any other personal information) should be treated with caution. More information on how to identify and report such messages can be found at the url below:

http://answers.essex.ac.uk/help/spot-a-phishing-email

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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