We are currently investigating network related issues in our East15 campus which is affecting access to network file shares, printing and some other services.
We will provide an update as soon as more more information is available.
A system failure occurred which caused some services to become temporarily unavailable. This has now been resolved.
We are currently aware of and investigating an issue affecting access to papercut.essex.ac.uk and web print from devices connected via Eduroam. We will provide more information once the cause has been identified and fixed.
UPDATE: 09:55 The server that controls the Papercut system is now back online.
There is currently an issue with the printing system (Papercut) which is preventing users from printing at all campuses.
We are working to resolve the issue and will post an update once the service is back online.
Apologies for any inconvenience
This work was completed successfully by 8:15am
Printing in most IT labs and spaces, as well as some staff and departmental offices, will be unavailable from 7am to 9am on Tuesday 15 August (our network at risk period).
This work is being carried out to improve the performance and reliability of our printing services.
Please note this only affects printers that use the Papercut database.
Following a review of colour printing costs undertaken by IT Services in collaboration with the Students’ Union this summer, we are pleased to announce that as of today, colour printing is cheaper.
The new costs are:
Mono (black and white) costs are unchanged.
Please note these costs only apply to IT Services printers, for example in IT labs, group study pods, Library and Silberrad Student Centre.
For more information about our printing services see the IT Services website.
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