Resolved
And we’re back! Network access has been restored. The outage lasted for about 10 minutes (intermittently).
The cause of the problem was outside of our control. Our networks team spotted it quickly and took appropriate action.
If you’re still experiencing problems please restart your computer.
We’re currently experiencing some issues affecting network and internet access. Some websites may also be unavailable.
More information to follow.
Please be aware that we are experiencing networking disruption this morning in the main campus building 6.1XX area.
Power has been lost to a network node presence due to a blown fuse.
The electrical team is currently working urgently to restore power, the Networks and Telecoms team will then closely monitor the network to ensure a smooth return of service.
We currently predict a return to service of 10:30. The outage will affect some – but not all – of the area in question.
Apologies for the disruption to service.
Further updates to follow as soon as they are available.
There was a data network outage in parts of the Colchester campus network from 15:20 to 15:40 on Wednesday 3rd July. The areas affected were on all floors around the S.U. shop.
The cause was outage was power loss in a network riser location.
There was an issue today Wednesday 1st May at 11:03am which caused the Colchester campus to lose external network connectivity until 11:06am. The actual service affecting period might have been a lot shorter as redundancies took affect.
Other campuses would likewise have been cut off from Colchester’s services.
This problem was caused by a router developing a memory fault which caused it to reboot.
The should be no further issues and we have put plans in place to replace the unit that has shown signs of a fault.
Due to some scheduled work undertaken during our Tuesday network at risk period, users of our VPN service may have been unable to connect this morning between the hours of 6am and 9am. We do apologise for any inconvenience caused to anybody who had trouble trying to connect at this time.
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