Students Staff

Network

August 6, 2019

[Service Alert] Problems affecting network and internet access

Filed under: Network, University website, Wi-Fi, [Resolved], [Service Alert] — Dan Jolly @ 11:42 am

Resolved

And we’re back! Network access has been restored. The outage lasted for about 10 minutes (intermittently).

The cause of the problem was outside of our control. Our networks team spotted it quickly and took appropriate action.

If you’re still experiencing problems please restart your computer.


We’re currently experiencing some issues affecting network and internet access. Some websites may also be unavailable.

More information to follow.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 19, 2019

[Service Alert] Power problem affecting network in 6.1XX area – Colchester Campus

Filed under: Network, [Resolved], [Service Alert] — Kit Lindsley @ 10:12 am

Please be aware that we are experiencing networking disruption this morning in the main campus building 6.1XX area.
Power has been lost to a network node presence due to a blown fuse.

The electrical team is currently working urgently to restore power, the Networks and Telecoms team will then closely monitor the network to ensure a smooth return of service.

We currently predict a return to service of 10:30. The outage will affect some – but not all – of the area in question.

Apologies for the disruption to service.

Further updates to follow as soon as they are available.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 3, 2019

Data network outage in parts of Campus on Wednesday 3rd July

Filed under: Network, [Resolved], [Service Alert] — David French @ 3:49 pm

There was a data network outage in parts of the Colchester campus network from 15:20 to 15:40 on Wednesday 3rd July. The areas affected were on all floors around the S.U. shop.

The cause was outage was power loss in a network riser location.

 

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 1, 2019

Problems affecting External Network Connectivity Colchester Campus 11:03am

Filed under: Network, [Resolved], [Service Alert] — Network Manager @ 12:22 pm

There was an issue today Wednesday 1st May at 11:03am which caused the Colchester campus to lose external network connectivity until 11:06am.  The actual service affecting period might have been a lot shorter as redundancies took affect.

Other campuses would likewise have been cut off from Colchester’s services.

This problem was caused by a router developing a memory fault which caused it to reboot.

The should be no further issues and we have put plans in place to replace the unit that has shown signs of a fault.

 

The University of Essex will moderate comments and there will be a delay before any posts appear.

December 18, 2018

OpenVPN temporarily unavailable this morning

Filed under: Network, Uncategorized, [Resolved], [Service Alert] — Trevor Smith @ 9:36 am

Due to some scheduled work undertaken during our Tuesday network at risk period, users of our VPN service may have been unable to connect this morning between the hours of 6am and 9am. We do apologise for any inconvenience caused to anybody who had trouble trying to connect at this time.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

Older Posts »