Students Staff

Moodle

May 28, 2019

Filed under: Library IT, Lynda, Moodle, Other, [Resolved], [Service Alert] — Trevor Smith @ 10:30 am

Between around 9:20 and 10:00 this morning there was an issue at the data center of one our service providers which led to some systems becoming temporarily unavailable. This would have included Moodle, Qualtrics, Talis, Lynda and some library services. This issue was fixed at around 10am.

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April 17, 2019

[Service Alert] [Resolved] Problems logging in to some services

Filed under: Elearning, Library IT, Moodle, [Resolved], [Service Alert] — Samantha Thornton @ 12:57 pm

Update 12:55:

The issues should now be resolved.

Original message:

We are currently investigating a problem with our third party authentication servers which is preventing people from logging in to various services, including Moodle and Reading Lists.

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April 16, 2019

[Service Alert] [Resolved] Issues when logging in to Moodle and other LDAP-enabled services

Filed under: Moodle, [Resolved], [Service Alert] — admin @ 4:26 pm

Update 17:00:

We have narrowed the problem to a failed update script which prevented people from logging in to LDAP enabled services, including Moodle. The affected server has been rebooted and people should be able to log in without issue.

Update 16:42:

We believe that the Moodle login issues are being caused by problems with our authentication servers. We are currently investigating the cause.

Original post:

We are currently investigating issues with Moodle which are preventing people from logging in (from approximately 3:00pm).

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February 5, 2019

Moodle at risk, Tuesday 12th February 2019

Filed under: Moodle, [Resolved] — Benjamin Steeples @ 12:22 pm

Moodle will be at risk, and unavailable for brief periods between 6:00am and 09:00am on Tuesday 12 February. This is to allow for a reconfiguration of networks and firewalls.

The following services will be at risk:

  • https://moodle.essex.ac.uk/
  • https://moodlex.essex.ac.uk/
  • https://moodlearchive.essex.ac.uk/
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November 13, 2018

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