Students Staff

Moodle

August 9, 2019

[Service Alert] [Resolved] Moodle currently unavailable

Filed under: Elearning, Moodle, [Resolved], [Service Alert] — John Maydew @ 9:19 am

Update 11:00am:

Moodle has now been returned to service.

The cause of the problem was chased to a routine OS update, which caused a previously optional configuration field to become mandatory.

Moodle was unavailable between approximately 8:30am and 11:00am.

Original post:

We’ve experienced a problem with a routine server update which is preventing access to Moodle and MoodleX. We’re currently looking into the issue.

The Moodle archive is still available (https://moodlearchive.essex.ac.uk/2018/), but note that this is a read-only version based on a snapshot taken in July 2019.

 

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 23, 2019

[Service Alert] [Resolved] Problems accessing web based services

Filed under: Elearning, FASER, Listen Again, Moodle, SharePoint, Timetables, [Resolved], [Service Alert] — Samantha Thornton @ 8:53 am

Update 11:45am

This problem was traced to a configuration issue in some replacement hardware. It has now been resolved, and users should be able to access the services listed below.

Update 11:00am

A fix has been put in place so users can access these services again.

We are continuing to monitor these services.

Apologies again for the inconvenience caused, and thank you for your patience.

Original 23/07/2019 08:50am

We are currently investigating an issue affecting our web based services.

Affected services included:

  • Some University webpages (mainly online forms and secure pages)
  • Moodle
  • Listen Again
  • FASer
  • Sharepoint
  • Other web-based services

We apologise for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 12, 2019

Moodle Upgrade – Reminder

Filed under: Moodle — admin @ 10:19 am

This is a quick reminder to our staff and students that Moodle will be unavailable from 9am July 15th until no later than 5pm July 15th, while we upgrade to the latest version and perform essential system maintenance.

Further information can be found in our earlier blog post.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 21, 2019

Moodle Upgrade

Filed under: Elearning, Moodle, [Scheduled], [Service Alert] — John Maydew @ 12:09 pm

Update 12 July 2019:

The Moodle Archive for 2018/19 is now available.

Original message:

Moodle will be unavailable from 9am July 15th until no later than 5pm July 15th while we upgrade to the latest version and perform essential system maintenance.

Along with performance improvements, bugfixes, and security patches the latest version of Moodle also introduces an improved user dashboard, group messaging, improved control over forums and accessibility improvements. The Moodle website has release notes for v3.6 and v3.7.

With this latest upgrade we will also be trialling the new updated Essex theme for Moodle, which reduces clutter on the page, makes functions for teachers more prominent to find and makes courses on the homepage easier to find. You can see a preview of the new theme on Moodle.

While the upgrade is ongoing, students who are studying for exams will be able to access their study resources by going to the Moodle Archive. We aim to add the 2018/19 archive the week before Moodle’s outage.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 28, 2019

Filed under: Library IT, Lynda, Moodle, Other, [Resolved], [Service Alert] — Trevor Smith @ 10:30 am

Between around 9:20 and 10:00 this morning there was an issue at the data center of one our service providers which led to some systems becoming temporarily unavailable. This would have included Moodle, Qualtrics, Talis, Lynda and some library services. This issue was fixed at around 10am.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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