Students Staff

Moodle

May 20, 2020

[Service alert] [Resolved] Planned improvements to the delivery of many online services

Filed under: Email, Lynda, Moodle, Office 365, Software Hub, [Resolved], [Scheduled], [Service Alert] — Colin Phillips @ 11:07 am

Planned work

We’re doing some work on the delivery of many services to make them more reliable.

The work is happening on:

  • Thursday 21 May between 7.00am and 8.00am

Many online services will be at-risk of disruption during this time, including:

  • email.essex.ac.uk
  • moodle.essex.ac.uk
  • sp.essex.ac.uk
  • www.essex.ac.uk
  • www1.essex.ac.uk
  • software.essex.ac.uk
  • faser.essex.ac.uk
  • www.east15.ac.uk
  • findyourway.essex.ac.uk
  • panopto.essex.ac.uk
  • listenagain.essex.ac.uk
  • moodlex.essex.ac.uk

We’ll update you here as soon as the work is finished. Thanks as always for your patience.


Thursday 21 May 7.29am

The work has now been completed.  There should be no disruption, but if you do experience any problems accessing the above services from a web browser please first try restarting your browser. If problems persist, please contact the IT Helpdesk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 30, 2020

[Scheduled] We’re making improvements to the University’s Sign-in page

Filed under: Email, Lynda, Moodle, Office 365, [Resolved], [Scheduled], [Service Alert] — Kit Lindsley @ 7:20 pm

Planned work

We’re doing some work on the University’s Sign-in page to make it more reliable. This is the page you see when you sign in to services like Moodle, Webmail and Box.

The work is happening on:

  • Friday 1 May between 8.00am and 08:30am

Many online services, including Webmail, Moodle and Box will be at-risk of disruption during this time.

We’ll update you here as soon as the work is finished. Thanks as always for your patience.


Friday 1 May 2020 – 0748

The work was completed early. There should be no disruption, but if you do experience any problems access Webmail, Moodle and Box etc from a web browser please first try restarting your browser. If problems persist, please contact the IT Helpdesk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 24, 2020

[Scheduled] We’re making improvements to the University’s Sign-in page

Filed under: Email, Lynda, Moodle, Office 365, [Resolved], [Scheduled], [Service Alert] — Kit Lindsley @ 10:24 am

Resolved

This is now resolved.

 

Update, 7.00am

Good news – the upgrade work was a success. If you notice any problems please let the IT Helpdesk know.

 

Planned work

We’re doing some work on the University’s Sign-in page to make it more reliable. This is the page you see when you sign in to services like Moodle, Webmail and Box.

The work is happening on:

  • Saturday 25 April between 6.30am and 8.00am

Many online services, including Webmail, Moodle and Box will be at-risk of disruption during this time.

We’ll update you here as soon as the work is finished. Thanks as always for your patience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 6, 2020

[Resolved] Trouble signing in to online services

Filed under: Email, File storage, Moodle, [Resolved], [Service Alert] — Kit Lindsley @ 1:58 pm

Resolved, 2.56pm

Everything is back to normal. If you’re still having trouble please let the IT Helpdesk know.

 

Monitoring, 2.01pm

All staff and students should be back into these online services, we are continuing to monitor the situation. We’re sorry for the disruption.

 

Investigating, 1.56pm

We’re aware that some people are currently having trouble accessing many online services, including Webmail, Moodle and Box. We are sorry for any disruption this may be causing. We are urgently investigating and will update you as soon as possible.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 2, 2020

Scheduled maintenance for Moodle

Filed under: Moodle, [Resolved], [Scheduled], [Service Alert] — John Maydew @ 3:38 pm

Moodle will be unavailable from 8am on April 7th while we make some important changes to keep ahead of rising demand. We expect that Moodle will be offline for up to an hour.

This maintenance period will affect the following services:

  • Moodle (https://moodle.essex.ac.uk)
  • MoodleX (https://moodlex.essex.ac.uk)

The Moodle archives will still be available as usual

Update 08:02

Moodle and MoodleX are now offline for maintenance

Update 08:47

Moodle and MoodleX are now available again. Thank you for your patience

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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