Students Staff

Moodle

August 2, 2020

[Resolved] Issue with Moodle 07:00 to 10:30 – Sunday 2nd August 2020

Filed under: Computers, Elearning, Moodle, [Resolved] — Colin Phillips @ 12:45 pm

We experienced an issue with Moodle between 07:00 and 10:30 on Sunday 2nd August, 2020.

We would like to apologise for any inconvenience this may have caused you.

This issue has since been resolved.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 5, 2020

[Service Alert] Planned removal of Moodle Archive 2015, Monday 22 June 2020

Filed under: Moodle, [Resolved], [Scheduled], [Service Alert] — Dan Jolly @ 1:33 pm

Update Wednesday 24th, 10:00

We’ve been able to complete the restoration work and you should be able to access the 2016 – 2018 Moodle Archives again. Please get in touch with the ITS Helpdesk if you run into any problems.

 

Update Tuesday 23rd, 09:12

Restoration work on the Moodle Archives is still ongoing. Thank you for your patience

 

Update 14:54

We’ve run into a problem while removing the 2015 archive and have had to make all the Moodle archives unavailable while we resolve the issue

 

Planned work

The 2015 Moodle Archive (https://moodlearchive.essex.ac.uk/2015) will be removed Monday June 22 2020 to make space for the new 2019 Archive.

It is unlikely that we’ll be able to recover anything from the archive after it’s been removed, so you’re encouraged to log in and download any resources that you may want to keep.

We’ll make the 2019 archive available the week before Moodle’s upgrade.

Thank you for your cooperation.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] Planned upgrade to Moodle, Monday 13 July 2020

Filed under: Elearning, Moodle, [Resolved], [Scheduled], [Service Alert] — John Maydew @ 1:33 pm

Update 3:17pm

The global search system has been updated and is available to use again.

 

Update 11:12am

Moodle and MoodleX have been upgraded successfully. Let the helpdesk know if you run into any problems.

We’re currently upgrading the global site search functionality which may be unavailable to you for short periods, further updates to follow.

 

Update 08:01am

The upgrade process has started. Moodle and MoodleX are still available, but may be unstable for the duration.

 

Planned work

As part of our ongoing improvements to Moodle, we’ve got some planned upgrades happening on Monday 13 July 2020, from 8am to 5pm.

This upgrade includes bug fixes, security patches and performance improvements, better navigation, search, and user interface. A full list of changes can be found in the Moodle changelogs for Moodle 3.8 and 3.9

Unfortunately you won’t be able to access Moodle, MoodleX or the Moodle Archive during this time. We apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is complete.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 20, 2020

[Service alert] [Resolved] Planned improvements to the delivery of many online services

Filed under: Email, Lynda, Moodle, Office 365, Software Hub, [Resolved], [Scheduled], [Service Alert] — Colin Phillips @ 11:07 am

Planned work

We’re doing some work on the delivery of many services to make them more reliable.

The work is happening on:

  • Thursday 21 May between 7.00am and 8.00am

Many online services will be at-risk of disruption during this time, including:

  • email.essex.ac.uk
  • moodle.essex.ac.uk
  • sp.essex.ac.uk
  • www.essex.ac.uk
  • www1.essex.ac.uk
  • software.essex.ac.uk
  • faser.essex.ac.uk
  • www.east15.ac.uk
  • findyourway.essex.ac.uk
  • panopto.essex.ac.uk
  • listenagain.essex.ac.uk
  • moodlex.essex.ac.uk

We’ll update you here as soon as the work is finished. Thanks as always for your patience.


Thursday 21 May 7.29am

The work has now been completed.  There should be no disruption, but if you do experience any problems accessing the above services from a web browser please first try restarting your browser. If problems persist, please contact the IT Helpdesk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 30, 2020

[Scheduled] We’re making improvements to the University’s Sign-in page

Filed under: Email, Lynda, Moodle, Office 365, [Resolved], [Scheduled], [Service Alert] — Kit Lindsley @ 7:20 pm

Planned work

We’re doing some work on the University’s Sign-in page to make it more reliable. This is the page you see when you sign in to services like Moodle, Webmail and Box.

The work is happening on:

  • Friday 1 May between 8.00am and 08:30am

Many online services, including Webmail, Moodle and Box will be at-risk of disruption during this time.

We’ll update you here as soon as the work is finished. Thanks as always for your patience.


Friday 1 May 2020 – 0748

The work was completed early. There should be no disruption, but if you do experience any problems access Webmail, Moodle and Box etc from a web browser please first try restarting your browser. If problems persist, please contact the IT Helpdesk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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