Students Staff

Moodle

March 29, 2021

[Service Alert] We’re making improvements to how you log into our services

Work Complete, 4.45pm

The planned upgrade has been completed successfully for all services listed below.

Box
Moodle
Talis
Library eResources
LinkedIn Learning
Qualtrics
Turning Point
Encore
Report and Support
Graduate Intelligence
Parksmart

If you notice any issues please let the IT Helpdesk know.

Monitoring, 3.30pm

The work for the following services has finished and we continue to monitor the situation.

Moodle
Talis
Library eResources
LinkedIn Learning
Qualtrics
Turning Point
Encore
Report and Support
Graduate Intelligence
Parksmart

Thank you for your patience.

Planned Work

As part of ongoing improvements to our services, we’ve got some planned upgrades happening tomorrow on 30 March.

Between 8:00am and 9:00am you may be unable to log into these services: 

Box

Between 10:30am and 11:30am you may be unable to log into these services for short periods of time: 

Moodle
Talis
Library eResources
LinkedIn Learning
Qualtrics
Turning Point
Encore
Report and Support
Graduate Intelligence
Parksmart

We will be keeping a close watch on these services for the rest of the day, but we don’t expect any further disruption.

We apologise for any inconvenience this may cause.  We’ll update you here as soon as the work is complete.

The University of Essex will moderate comments and there will be a delay before any posts appear.

March 23, 2021

[Service Alert] [Resolved] Problems logging in to Moodle

Filed under: Moodle, [Resolved], [Service Alert] — Benjamin Steeples @ 4:07 pm

We are aware that some users had difficulty when logging in to Moodle (https://moodle.essex.ac.uk/) between 3:40pm and 3:55pm today (23 March 2021). This issue has now been resolved.

If you are still experiencing problems, please:

Apologies for the inconvenience this has caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

February 23, 2021

[Service Alert] Issue with some IT services earlier today

Filed under: FASER, Moodle, Network, SharePoint, University website, Wi-Fi, [Resolved], [Service Alert] — Kit Lindsley @ 9:43 am

Earlier today we experienced an issue with the Colchester campus IT network which meant that you may not have been able to access some services between 8:25am and 9:15am – for example:

Faser

Moodle

edrm.essex.ac.uk

www.essex.ac.uk

We would like to apologise for any inconvenience this may have caused you at the time.

This issue has since been resolved.

If you experience any further problems please let the IT Helpdesk know.

The University of Essex will moderate comments and there will be a delay before any posts appear.

February 10, 2021

[Service Alert] Power cut on Colchester campus yesterday evening

There was a power outage at the Colchester campus yesterday which affected a significant number of our IT services. Power was restored at 22:38, however, some computers and other services may still be affected today, such as remoting into your computer on campus.

If you have any issues, please contact the IT Helpdesk, and will help you as soon as we can.

Details of the power cut can be found on the UK Power Networks site at https://www.ukpowernetworks.co.uk/power-cut/map?postcodesector=CO4%203.

The University of Essex will moderate comments and there will be a delay before any posts appear.

December 13, 2020

[Service Alert] [Resolved] We’re experiencing a service outage with Moodle

Filed under: Moodle, [Resolved], [Service Alert] — Trevor Smith @ 11:42 am

Resolved 11:30am:

We have now fixed the issue with access to Moodle. We will be monitoring this today in case of any further issues.

Investigating 10:00am:

We are currently experiencing some issues with Moodle, which is currently unavailable or unresponsive for most users.

We are investigating the problem and will restore the service as soon as possible.

Thank you for your patience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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