Students Staff

Lynda

May 20, 2020

[Service alert] [Resolved] Planned improvements to the delivery of many online services

Filed under: Email, Lynda, Moodle, Office 365, Software Hub, [Resolved], [Scheduled], [Service Alert] — Colin Phillips @ 11:07 am

Planned work

We’re doing some work on the delivery of many services to make them more reliable.

The work is happening on:

  • Thursday 21 May between 7.00am and 8.00am

Many online services will be at-risk of disruption during this time, including:

  • email.essex.ac.uk
  • moodle.essex.ac.uk
  • sp.essex.ac.uk
  • www.essex.ac.uk
  • www1.essex.ac.uk
  • software.essex.ac.uk
  • faser.essex.ac.uk
  • www.east15.ac.uk
  • findyourway.essex.ac.uk
  • panopto.essex.ac.uk
  • listenagain.essex.ac.uk
  • moodlex.essex.ac.uk

We’ll update you here as soon as the work is finished. Thanks as always for your patience.


Thursday 21 May 7.29am

The work has now been completed.  There should be no disruption, but if you do experience any problems accessing the above services from a web browser please first try restarting your browser. If problems persist, please contact the IT Helpdesk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 30, 2020

[Scheduled] We’re making improvements to the University’s Sign-in page

Filed under: Email, Lynda, Moodle, Office 365, [Resolved], [Scheduled], [Service Alert] — Kit Lindsley @ 7:20 pm

Planned work

We’re doing some work on the University’s Sign-in page to make it more reliable. This is the page you see when you sign in to services like Moodle, Webmail and Box.

The work is happening on:

  • Friday 1 May between 8.00am and 08:30am

Many online services, including Webmail, Moodle and Box will be at-risk of disruption during this time.

We’ll update you here as soon as the work is finished. Thanks as always for your patience.


Friday 1 May 2020 – 0748

The work was completed early. There should be no disruption, but if you do experience any problems access Webmail, Moodle and Box etc from a web browser please first try restarting your browser. If problems persist, please contact the IT Helpdesk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 24, 2020

[Scheduled] We’re making improvements to the University’s Sign-in page

Filed under: Email, Lynda, Moodle, Office 365, [Resolved], [Scheduled], [Service Alert] — Kit Lindsley @ 10:24 am

Resolved

This is now resolved.

 

Update, 7.00am

Good news – the upgrade work was a success. If you notice any problems please let the IT Helpdesk know.

 

Planned work

We’re doing some work on the University’s Sign-in page to make it more reliable. This is the page you see when you sign in to services like Moodle, Webmail and Box.

The work is happening on:

  • Saturday 25 April between 6.30am and 8.00am

Many online services, including Webmail, Moodle and Box will be at-risk of disruption during this time.

We’ll update you here as soon as the work is finished. Thanks as always for your patience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 26, 2019

Lynda.com is changing to LinkedIn Learning

Filed under: Elearning, IT Training, Lynda — sgswaine @ 10:19 am

We’re upgrading your Lynda.com account to LinkedIn Learning on Wednesday 10 July.

The main points

  • It will take roughly 18 hours to complete and you won’t be able to access Lynda while the upgrade takes place.
  • You’ll receive emails from LinkedIn prior to the upgrade and after the upgrade with instructions for activating your new LinkedIn Learning account.
  • All your historical data, including certificates and playlists, will be transferred over as part of the upgrade.
  • There are some new features such as adding your own video content to collections (formerly playlists).
  • You have the option to bind your new LinkedIn Learning account to your LinkedIn account.
  • You have control over your data via the privacy settings inside of the LinkedIn platform.

Why are we upgrading?

Lynda.com was purchased by LinkedIn in 2015. They have now combined the two platforms to create a more personalised and interactive learning experience powered by the LinkedIn network. This offers the benefits of both a social media platform and a learning content website. As well as the same great Lynda.com content (over 11,000 courses), some of the new features and benefits include:

  • Personalised course recommendation based on trending skills in your field
  • Multiple quiz types added to courses so users can test their knowledge
  • Adding your own custom content to collections (formerly known as playlists)
  • Creating custom or using pre-built learning paths made easier

If you’d like more information, you can read this key features and benefits document; take a sneak peek at the new interface; or watch the Advance your skills with LinkedIn Learning video.

What will happen during the upgrade?

The process for upgrading is automatic and will carry over all the data from Lynda.com to LinkedIn Learning.

On the upgrade day, the service (Lynda.com) will be offline from around 13:00pm. During this time all of the users details on Lynda.com (including playlists and learning history) will be transferred over to LinkedIn Learning. The upgrade process should be completed by midnight that night. When the transition is complete, all users, who already have a profile on Lynda.com, will be contacted by Linkedin Learning to let them know their new account is ready to activate. Your login details will still be the same (authenticating through your university credentials), but you will need to use a different link to get to LinkedIn Learning.

For those who don’t already have a Lynda.com account, messages will be sent out once the upgrade is complete to explain how to access the new service.

Optional binding to LinkedIn

When you use LinkedIn Learning for the first time, you’ll be given the option to bind your LinkedIn Learning account with your personal LinkedIn account. If you don’t already have a personal LinkedIn account, you’ll be able to create one (don’t use your Essex email for this). Joining LinkedIn is completely optional and you can add or remove it at any time.

Binding your personal LinkedIn account with your LinkedIn Learning account will:

  • give you an enhanced user experience by using public elements of your profile to suggest relevant courses and insights into learning trends
  • allow you to add certificates and completed courses directly to your LinkedIn page to show your skill progression
  • let you share courses directly with other members of LinkedIn and LinkedIn Learning
  • mean that should you leave Essex, you’ll be able to print your certificates of completion and view your historical data

NB: If you choose not to bind accounts, you should print your certificates of completion before you leave Essex and lose access to your LinkedIn Learning account.

If you can transfer your LinkedIn Learning account to another institutional account within 1 year, you will regain full access to courses/videos, your certificates of completion and historical data. If you disconnect your account, your previous learning data will still be available on the platform, so you’ll need to make a request if you wish for this data to be removed.

Essex can only see your LinkedIn profile photo. We won’t have access to any other information from your LinkedIn profile. For more details see the Privacy Information for LinkedIn Learning Learners web page.

Data Use

Keeping your information safe is important to us and to LinkedIn. When you connect your LinkedIn account, only your learning activity will be shared with your employer. No other activity or data from your LinkedIn account will ever be accessible or shared with your employer. See the details of our Privacy Information here or watch the short video below to get an overview of the privacy policy from Linkedin.

Moodle integration

Staff who have Lynda.com content in their Moodle courses will receive a separate communication about this after the upgrade is complete.

More information

I’ve you have more questions about the upgrade, please visit the LinkedIn Learning FAQs web page or contact it.training@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 28, 2019

Filed under: Library IT, Lynda, Moodle, Other, [Resolved], [Service Alert] — Trevor Smith @ 10:30 am

Between around 9:20 and 10:00 this morning there was an issue at the data center of one our service providers which led to some systems becoming temporarily unavailable. This would have included Moodle, Qualtrics, Talis, Lynda and some library services. This issue was fixed at around 10am.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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