University of Essex

Listen Again

May 9, 2017

Drop-in sessions with TEL, IT Training and the Library

Filed under: Elearning, Events, FASER, IT Training, Library IT, Listen Again, Lynda, Moodle — sgswaine @ 1:53 pm
Supporting teaching and learning

Supporting teaching and learning

Would you like some help designing your Moodle module or embedding a Lynda video? Do have some questions about building your Talis Aspire reading lists or how to provide feedback on FASER?

Come along to our drop-in sessions during May and June, where someone from TEL, IT Training or the Library, will be on hand to help you with these and any other questions you might have about technologies used in teaching, learning and assessement.

You can just pop in for as little, or for as long as you want. Just let us know if it will be in the morning or afternoon by booking a place on HR Organiser (login with your Essex ID and password).

 

Sessions dates and times:

23/05/17 10:00-13:00 and 13:00-16:00
31/05/17 10:00-13:00 and 13:00-16:00
06/06/17 10:00-13:00 and 13:00-16:00
14/06/17 10:00-13:00 and 13:00-16:00

TEL (Technology Enhanced Learning)
IT Training (IT Services)
Library

The University of Essex will moderate comments and there will be a delay before any posts appear.

February 22, 2017

Processing delays on Listen Again recordings

Filed under: Listen Again, [Resolved], [Service Alert] — Benjamin Steeples @ 12:28 pm

Listen Again is currently experiencing processing delays due to a storage issue. This is likely to effect recordings made between Monday 20 February and Friday 24 February.

It is anticipated that recordings will be made available from Saturday 25 February.

The University of Essex will moderate comments and there will be a delay before any posts appear.

January 23, 2017

[Resolved] ORB and Listen Again unavailable

Filed under: Listen Again, [Resolved], [Service Alert] — Benjamin Steeples @ 9:49 am

Listen Again (http://listenagain.essex.ac.uk) and ORB (http://orb.essex.ac.uk) were unavailable between approximately 7:30am and 7:30pm on Sunday 22 January 2017.

This appears to have been caused by a runaway process on the server that hosts these two sites. Additional monitoring has been put in place.

The University of Essex will moderate comments and there will be a delay before any posts appear.

January 4, 2017

[Resolved] Listen Again unavailable

Filed under: Listen Again, [Resolved] — Benjamin Steeples @ 1:02 pm

Listen Again was unavailable between 26 December 2016 and 2nd January 2017.

This was traced to two separate issues, a misconfiguration in Listen Again, and a nightly process which had failed to run correctly.

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 24, 2016

[Service Alert] Delays in producing Listen Again podcasts (MP3 and MP4 files)

Filed under: Listen Again, [Service Alert] — Benjamin Steeples @ 3:59 pm

There is currently an issue with Listen Again (https://listenagain.essex.ac.uk/) which is delaying the creation of a small number of MP3 (audio) and MP4 (video) files. This has been traced back to a problem in the underlying lecture capture software (Panopto) which we are working with the software supplier to resolve.

Users may encounter lecture recordings which are lacking MP3 and MP4 links, and are instead displaying a ‘Processing‘ message. Recordings can still be accessed via the advanced player which is available via the ‘Play online‘ link. Note that this requires you to log in as username rather than username@essex.ac.uk.

We apologise for any inconvenience.

 

 

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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