Students Staff

Library IT

October 12, 2017

[Service Alert][Resolved]Printing in Open Access areas

Filed under: Computers, Library IT, PC Labs, Printing, [Resolved], [Service Alert] — Colin Phillips @ 8:47 am

UPDATE: 09:55 The server that controls the Papercut system is now back online.


 

There is currently an issue with the printing system (Papercut) which is preventing users from printing at all campuses.

We are working to resolve the issue and will post an update once the service is back online.
Apologies for any inconvenience

The University of Essex will moderate comments and there will be a delay before any posts appear.

September 25, 2017

[Resolved][Scheduled] Upgrade of Library Management server – 26th September 2017 – 07:30-08:30

Filed under: Library IT, [Resolved], [Scheduled], [Service Alert] — Colin Phillips @ 3:27 pm

Update : 08:28

The scheduled work is now complete and sernt11.essex.ac.uk is back in service.


This is an announcement to make users’ aware that the server sernt11.essex.ac.uk (Library Management server) will be unavailable Tuesday 26th September for scheduled maintenance from 07:30 onwards.

It is anticipated that the work will take no more than one hour to complete.

A further update will be posted once the work has been completed.

Apologies for any inconvenience.

IT Services

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 9, 2017

Drop-in sessions with TEL, IT Training and the Library

Filed under: Elearning, Events, FASER, IT Training, Library IT, Listen Again, Lynda, Moodle — sgswaine @ 1:53 pm
Supporting teaching and learning

Supporting teaching and learning

Would you like some help designing your Moodle module or embedding a Lynda video? Do have some questions about building your Talis Aspire reading lists or how to provide feedback on FASER?

Come along to our drop-in sessions during May and June, where someone from TEL, IT Training or the Library, will be on hand to help you with these and any other questions you might have about technologies used in teaching, learning and assessement.

You can just pop in for as little, or for as long as you want. Just let us know if it will be in the morning or afternoon by booking a place on HR Organiser (login with your Essex ID and password).

 

Sessions dates and times:

23/05/17 10:00-13:00 and 13:00-16:00
31/05/17 10:00-13:00 and 13:00-16:00
06/06/17 10:00-13:00 and 13:00-16:00
14/06/17 10:00-13:00 and 13:00-16:00

TEL (Technology Enhanced Learning)
IT Training (IT Services)
Library

The University of Essex will moderate comments and there will be a delay before any posts appear.

December 14, 2015

[Resolved] Problems accessing some library resources

Filed under: Library IT, [Resolved], [Service Alert] — Bret Giddings @ 9:29 am

The problems affecting access to some authenticated library resources have now bee resolved.

We apologies for the disruption this may have caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

December 13, 2015

Problems accessing some library resources

Filed under: Library IT, [Resolved], [Service Alert] — Bret Giddings @ 8:56 pm

There is an on-going problem with authentication for various library based services. We are working with the suppliers to rectify the problem and would hope to have a fix by Monday 14th December. More details will be posted when we have them.

The University of Essex will moderate comments and there will be a delay before any posts appear.