Students Staff

PC Labs

December 11, 2017

Christmas 2017 opening hours for IT labs and spaces

Filed under: News, PC Labs — Dan Jolly @ 2:56 pm

Colchester Campus

From 12pm on Thursday 21 December 2017 until 8am on Tuesday 2 January 2018:

  • the Silberrad Learning Hub and IT labs A, C, D,  G and N will be open 24hrs.
  • The Orangery will be opened ‘on request’ via the Information Desk between the hours of 9am to 10pm each day.
  • The Library PG reading room will be open 24 hours throughout.
  • The Limehouse and all other IT Services labs will be closed.

This is with the exception of the period 7pm 31st December 2017 until 7am 1st January 2018 when all IT services labs, Learning Hub, the Orangery and the Limehouse will be closed.

Southend Campus

Access to the Learning Hub during the following two periods will be via the North access (SMACS) door:

  • 6pm on Saturday 23 December 2017 re-opening on Wednesday 27 December 2017
  • 5pm on Sunday 31 December 2017 re-opening on Tuesday 2 January 2018

IT Lab 1, IT Lab 2, Student Common Room, E15 Mac Lab, and the rest of the Gateway Building will be closed to students and staff during the following two periods:

  • 5pm on Sunday 24 December 2017 re-opening on Wednesday 27 December 2017
  • 5pm on Sunday 31 December 2017 re-opening on Tuesday 2 January 2018

Clifftown IT Lab, and the rest of Clifftown Studios will be closed to students and staff during the following period:

  • 10pm on Friday 22 December 2017 re-opening on Tuesday 2 January 2018
The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert][Resolved] Issue with M: drive server

Filed under: Computers, PC Labs, [Resolved], [Service Alert] — Colin Phillips @ 11:22 am

At approximately 11.40am today a server restart was required for isslx111, which serves users’ m: drives.  The restart was required due to a rogue process on the server.
Apologies for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

December 9, 2017

[Service Alert][Resolved] – Issue with M: drive server

Filed under: Computers, PC Labs, [Resolved], [Service Alert] — Colin Phillips @ 10:04 pm

There was an issue with one of the M: drive servers (isslx112) from around 21:30 to 21:36, Saturday 9th December 2017.  The server had a rogue process and had stopped serving users’ M: drives.  A system restart has fixed the issue.
Apologies for any inconvenience caused during this time.

The University of Essex will moderate comments and there will be a delay before any posts appear.

December 7, 2017

[Service Alert][Resolved] DHCP/DNS server restart – 8th December 2017 08:00hrs

Filed under: Computers, Corporate systems, Network, PC Labs, [Resolved], [Scheduled], [Service Alert] — Colin Phillips @ 4:04 pm

08:25hrs 8th December 2017 – The server has now been rebooted and is back in service.


One of our DNS servers needs to be restarted to clear an issue we have been experiencing with DHCP/DNS requests.  This work is scheduled to take place at 08:00hrs, Friday 8th December 2017.

Whilst the server is being restarted, users may experience longer than usual response times whilst connecting to network services and the internet.

It is anticipated the work will be complete by 08:15hrs.  Further announcements will be made after the work is complete.

Apologies for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 28, 2017

[Resolved] Issue with services at East15

Filed under: Computers, File storage, Library IT, Network, PC Labs, [Resolved], [Service Alert] — Colin Phillips @ 8:22 pm

There was an issue with the server that provides IT services at East 15 (Loughton) this evening from approximately 18:14hrs to 20:20hrs.

A server restart has brought services back online.  Apologies for any inconvenience caused by this outage.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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