Students Staff

PC Labs

June 21, 2018

[Resolved] – Authentication failures on Linux servers

Filed under: Computers, Email, File storage, PC Labs, Uncategorized, [Resolved], [Service Alert] — Colin Phillips @ 1:38 pm

There was an issue today between 12:00 and 12:45 with authenticating on all IT Services Linux servers.  This will have disrupted services including M: drive access, delayed processing of email, OpenVPN access, and the UNIX compute servers.

We believe the issue has now been resolved.

If you are still having issues, please contact the IT Services Helpdesk (email : it.helpdesk@essex.ac.uk or phone: 2345).

Apologies for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 8, 2018

(Colchester Campus) IT Services labs closing early today (8 June) and closed for this weekend (9 & 10 June)

Filed under: PC Labs — Dan Jolly @ 12:55 pm

In keeping with previous years we are closing all IT Services labs, the Orangery and the Limehouse from 2.30pm on Friday 8 June. They will re-open at 8am on Monday 11 June.

The Library is closing completely from 4pm this Friday and then will be open over the weekend with the PG room open 24hrs as usual.

The Silberrad  Student Centre will close at 4pm on Friday but then open as usual over the weekend.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 21, 2018

[Resolved] Essential M drive server maintenance

Filed under: File storage, PC Labs, [Resolved], [Scheduled], [Service Alert] — Trevor Smith @ 3:34 pm

Two of our M drive servers (isslx109 and isslx110) will be undergoing essential maintenance work on Tuesday 22nd May between the hours of 6am and 7am. This will mean that the M drives of staff and students stored on these servers will be unavailable during this time. We apologise for any inconvenience this may cause and will endeavour to keep downtime to a minimum whilst this essential work is carried out.


The scheduled work was completed by 0645 and all services are now available again.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 14, 2018

[Resolved] Essential M drive server maintenance

Filed under: File storage, PC Labs, [Resolved], [Scheduled], [Service Alert] — Trevor Smith @ 3:18 pm

One of our M drive servers (isslx108) will be undergoing essential maintenance work on Tuesday 15th May between the hours of 6am and 7am. This will mean that the M drives of staff and students stored on the server will be unavailable during this time. We apologise for any inconvenience this may cause and will endeavour to keep downtime to a minimum whilst this essential work is carried out.


The scheduled work was completed by 0640 and all services are now available again.

The University of Essex will moderate comments and there will be a delay before any posts appear.

December 11, 2017

Christmas 2017 opening hours for IT labs and spaces

Filed under: News, PC Labs — Dan Jolly @ 2:56 pm

Colchester Campus

From 12pm on Thursday 21 December 2017 until 8am on Tuesday 2 January 2018:

  • the Silberrad Learning Hub and IT labs A, C, D,  G and N will be open 24hrs.
  • The Orangery will be opened ‘on request’ via the Information Desk between the hours of 9am to 10pm each day.
  • The Library PG reading room will be open 24 hours throughout.
  • The Limehouse and all other IT Services labs will be closed.

This is with the exception of the period 7pm 31st December 2017 until 7am 1st January 2018 when all IT services labs, Learning Hub, the Orangery and the Limehouse will be closed.

Southend Campus

Access to the Learning Hub during the following two periods will be via the North access (SMACS) door:

  • 6pm on Saturday 23 December 2017 re-opening on Wednesday 27 December 2017
  • 5pm on Sunday 31 December 2017 re-opening on Tuesday 2 January 2018

IT Lab 1, IT Lab 2, Student Common Room, E15 Mac Lab, and the rest of the Gateway Building will be closed to students and staff during the following two periods:

  • 5pm on Sunday 24 December 2017 re-opening on Wednesday 27 December 2017
  • 5pm on Sunday 31 December 2017 re-opening on Tuesday 2 January 2018

Clifftown IT Lab, and the rest of Clifftown Studios will be closed to students and staff during the following period:

  • 10pm on Friday 22 December 2017 re-opening on Tuesday 2 January 2018
The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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