Students Staff

PC Labs

October 12, 2017

[Service Alert][Resolved]Printing in Open Access areas

Filed under: Computers, Library IT, PC Labs, Printing, [Resolved], [Service Alert] — Colin Phillips @ 8:47 am

UPDATE: 09:55 The server that controls the Papercut system is now back online.


 

There is currently an issue with the printing system (Papercut) which is preventing users from printing at all campuses.

We are working to resolve the issue and will post an update once the service is back online.
Apologies for any inconvenience

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 10, 2017

[Service Alert] East 15 server issue

Filed under: Computers, File storage, PC Labs, [Resolved], [Service Alert] — Colin Phillips @ 9:25 am

There was an issue with the server that provides IT services to East 15 from 7pm on Monday 10th October to 9am on Tuesday 11th October.

The server has now been restarted and all services are back online.

Apologies for any inconvenience caused.

IT Services

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 8, 2017

All IT Services labs and group study pods will close at 3pm this Friday until 8am Monday morning

Filed under: News, PC Labs, [Resolved], [Service Alert] — Dan Jolly @ 11:43 am

In keeping with previous years, due to The End and Summer Ball celebrations this weekend all IT Services labs and group study pods at Colchester Campus will be closed from 3pm on Friday 9 June until 8am on Monday 12 June.

This is with the exception of the Silberrad Student Centre which will be open as usual on Saturday and Sunday, and the Albert Sloman Library (see Library opening hours).

This decision was taken following discussions with the Registrar, University Security manager, Director of IT Services and other IT Services staff.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 27, 2017

Network issues following power problems.

Filed under: Network, PC Labs, [Resolved], [Service Alert], [Unresolved] — Network Manager @ 11:49 am

There are currently network issues in the following areas of the University:

Area around the Campus shop on floor 6

William Morris tower (staff)

5N.7.17

PC Lab M

4SW.3.3

Thease areas are without network because the power has tripped out to the network devices and we are awaiting Estates to restore power to these areas.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 22, 2017

M: drive issues

Filed under: Computers, PC Labs, [Resolved], [Service Alert] — Colin Phillips @ 9:14 am

There was an issue with two m: drive servers (isslx110 and isslx112) this morning from 07:10 to approximately 08:15. The issue is now resolved. Apologies for any inconvenience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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