Students Staff

File storage

February 14, 2019

[Service Alert][Resolved]Southend fileserver unavailable – 14th Feb 2019

Filed under: Computers, File storage, [Resolved], [Service Alert] — Colin Phillips @ 9:19 am

The server which provides fileshare access to Southend users (sernt5.essex.ac.uk) was unavailable today from 08:15 until 09:10.

The server is now back online.

Apologies for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 11, 2018

[Service Alert] [Resolved] Home directory server availability issue

Filed under: File storage, [Resolved], [Service Alert] — Jon Relph @ 1:32 pm

One of the servers providing home directories crashed last night (Saturday 10 November 2018).
It was rebooted at 1:15pm this afternoon.
The cause of the problem is being investigated.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 21, 2018

[Resolved] – Authentication failures on Linux servers

Filed under: Computers, Email, File storage, PC Labs, Uncategorized, [Resolved], [Service Alert] — Colin Phillips @ 1:38 pm

There was an issue today between 12:00 and 12:45 with authenticating on all IT Services Linux servers.  This will have disrupted services including M: drive access, delayed processing of email, OpenVPN access, and the UNIX compute servers.

We believe the issue has now been resolved.

If you are still having issues, please contact the IT Services Helpdesk (email : it.helpdesk@essex.ac.uk or phone: 2345).

Apologies for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 21, 2018

[Resolved] Essential M drive server maintenance

Filed under: File storage, PC Labs, [Resolved], [Scheduled], [Service Alert] — Trevor Smith @ 3:34 pm

Two of our M drive servers (isslx109 and isslx110) will be undergoing essential maintenance work on Tuesday 22nd May between the hours of 6am and 7am. This will mean that the M drives of staff and students stored on these servers will be unavailable during this time. We apologise for any inconvenience this may cause and will endeavour to keep downtime to a minimum whilst this essential work is carried out.


The scheduled work was completed by 0645 and all services are now available again.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 14, 2018

[Resolved] Essential M drive server maintenance

Filed under: File storage, PC Labs, [Resolved], [Scheduled], [Service Alert] — Trevor Smith @ 3:18 pm

One of our M drive servers (isslx108) will be undergoing essential maintenance work on Tuesday 15th May between the hours of 6am and 7am. This will mean that the M drives of staff and students stored on the server will be unavailable during this time. We apologise for any inconvenience this may cause and will endeavour to keep downtime to a minimum whilst this essential work is carried out.


The scheduled work was completed by 0640 and all services are now available again.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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