University of Essex

File storage

July 10, 2017

[Scheduled Service Alert] Main University file server (SERNT2) essential maintenance work

Filed under: File storage, [Resolved], [Scheduled], [Service Alert] — Dan Jolly @ 3:36 pm

11 July 08:45pm

SERNT2 has been returned to service.


 

10 July 

The University’s main file server (SERNT2) will be unavailable between 7:30am and 9.00am on Tuesday 11 July whilst IT Services staff perform essential maintenance work. This will affect file storage locations such as:

  • Shared departmental drives
  • Shared section drives
  • Anything else on SERNT2

This work is being carried out to resolve the intermittent problems that have been experienced with the server over the last week or so.

To help prevent data loss, staff should ensure that they save and close any open documents on this server before 7:30am tomorrow morning.

We apologise for any inconvenience this may cause but we feel this work is necessary to ensure the problem doesn’t escalate.

A further status message will be posted when the work is complete.

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