Students Staff

Elearning

June 5, 2020

[Service Alert] Planned upgrade to Moodle, Monday 13 July 2020

Filed under: Elearning, Moodle, [Scheduled], [Service Alert] — John Maydew @ 1:33 pm

Planned work

As part of our ongoing improvements to Moodle, we’ve got some planned upgrades happening on Monday 13 July 2020, from 8am to 5pm.

This upgrade includes bug fixes, security patches and performance improvements, better navigation, search, and user interface. A full list of changes can be found in the Moodle changelogs for Moodle 3.8 and 3.9

Unfortunately you won’t be able to access Moodle, MoodleX or the Moodle Archive during this time. We apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is complete.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 14, 2020

[Service Alert] [Resolved] Issue with releasing exam papers on FASER

Filed under: Elearning, FASER, [Resolved], [Service Alert] — Samantha Thornton @ 10:39 am

There was an issue with FASER which meant that exam papers were not released to students by 9:55am.

The issue was fixed at 10:15am, and exam papers should be available to download. You will be required to refresh FASER within your web browser to see the exam paper.

If you’re still having problems with downloading your exam paper, please get in contact with the IT Helpdesk through email or via our live chat

We apologies for the trouble caused, and thank you for your patience during this time.

The University of Essex will moderate comments and there will be a delay before any posts appear.

May 11, 2020

[Service Alert] [Resolved] Connection issues with faser.essex.ac.uk

Filed under: Elearning, [Resolved], [Service Alert] — Samantha Thornton @ 1:23 pm

13:12 – 11/05/2020

There were reports with users connecting to faser.essex.ac.uk between 10am and 12:30pm.

The issue was fixed at 12:30pm, however, if you’re still having problems accessing FASER, please get in contact with the IT Helpdesk through email or via our live chat

Apologies for the inconvenience caused, and thank you for your patience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

April 3, 2020

IT Training is now being delivered remotely

Filed under: Elearning, IT Training — sgswaine @ 10:38 pm

We’re using virtual classrooms for IT Training

In response to COVID-19, all of our classroom training will now be delivered remotely to comply with social distancing and self-isolating recommendations.

Training for Staff

Box: an introduction to file storage 14 Apr, 15 Apr, 23 Apr, 6 May, 21 May, 9 Jun Book via HR Org
Outlook: managing a busy inbox 22 Apr, 7 May, 1 Jun Book via HR Org
Trello: for managing tasks 23 Apr, 6 May, 1 Jun Book via HR Org
Excel: conditional formatting 24 Apr, 14 May, 11 Jun Book via HR Org
Excel: further functions 28 Apr, 12 May, 18 Jun Book via HR Org
Excel: pivottables 30 Apr, 20 May, 12 Jun Book via HR Org

Training for Researchers

EndNote: for reference management 29 Apr, 22 May, 29 Aug, 30 Oct, 24 Nov, 11 Dec Book via Proficio
NVivo: for organising your research 27-28 Apr, 16-17 Jun, 14-15 Oct, 9-10 Dec Book via Proficio
Using Word to build your thesis 30 Apr, 19 May, 24 Jun, 16 Sep, 28 Oct, 27 Nov Book via Proficio
Excel: functions and shortcuts 1 May, 25 Jun, 15 Sep, 26 Oct, 25 Nov Book via Proficio

Training for Creatives

Photoshop for image manipulation 4-5 May, 2-3 Jun, 1-2 Sep, 30 Nov – 1 Dec Book via Proficio
InDesign for beautiful documents 20-21 Apr, 4-5 Jun, 3-4 Sep, 14-15 Dec Book via Proficio
Photshop, InDesign & Illustrator 8-10 Jun, 7-9 Sep, 2-4 Dec Book via Proficio

Preparing for a virtual classroom session

Please make sure you install Zoom prior to the training session. Visit the Zoom web page for instructions. It is a good idea to be somewhere quiet, where you won’t be disturbed and will have no interruptions.

For Zoom webinars a microphone and video camera is not essential but will improve your learning experience if you have them. All participants can also ask questions via chat or Q&A.

For Zoom meetings (for Adobe training) and GoToMeetings (for NVivo training), you will need to have a desktop or laptop with the Adobe or NVivo software installed to get the full benefit of the session. Instructions for accessing the software and for joining the session will be provided to participants.

If you have any technical issues setting up Zoom on your device, please email webinars@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

March 19, 2020

IT Training is being delivered by webinar

Filed under: Audio Visual, Elearning, IT Training, Uncategorized — sgswaine @ 9:46 am

We’re moving to webinars for IT Training

In response to COVID-19, all classroom training will now be delivered remotely to comply with social distancing and self-isolating recommendations.

Webinar schedule

To register for a webinar simply click on the Register to join link in the schedule below.

11:00-13:00 Friday, 20 March Excel: conditional formatting Register to join
10:00-12:00 Tuesday, 24 March Excel: pivottables Register to join
13:30-14:30 Tuesday, 24 March Box: an introduction to file storage Register to join
09:30-12:30 Thursday, 26 March EndNote: for reference management Register to join
11:00-12:00 Friday, 27 March Box: an introduction to file storage Register to join
12:30-14:30 Friday, 27 March Excel: pivottables Register to join
10:00-12:00 Wednesday, 22 April Outlook: managing a busy inbox Register to join
11:00-12:00 Thursday, 23 April Box: an introduction to file storage Register to join
13:00-14:00 Thursday, 23 April Trello: for managing tasks Register to join
12:00-14:00 Friday, 24 April Excel: conditional formatting Register to join
12:30-14:30 Tuesday, 28 April Excel: further functions Register to join
09:30-12:30 Wednesday, 29 April EndNote: for reference management Register to join
12:30-14:30 Thursday, 30 April Excel: pivottables Register to join

Preparing for a webinar

Please make sure you install Zoom prior to the training session. Visit the Zoom web page for instructions. It is a good idea to be somewhere quiet, where you won’t be disturbed and will have no interruptions.

A microphone and video camera is not essential but can improve your learning experience if you have them. If you don’t have a microphone or video, you can still join the session and will be able to see and hear me, and you can type questions via chat or Q&A.

If you have any technical issues setting up Zoom on your device, please email webinars@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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