Students Staff

Elearning

January 5, 2018

FASER drop-in sessions

Filed under: Elearning, FASER, IT Training, Uncategorized — sgswaine @ 2:37 pm

Lunch and Learn drop-in sessions for users of FASER

To coincide with the release of the new and improved version of FASER due to be released on Monday 22 January, IT Services is holding a series of drop-in sessions designed to help users understand and transition to the new system.

The drop-in sessions will run over a two week period from 22 Jan to 2 Feb and take place over the lunch hour. Participants will discover what key improvements have been made and have a chance to ask questions.

To book simply follow the link to Lunch and Learn: FASER via HR Organiser and login with your UserID and password.

If you’d like more background information about the update, check out the FASER update blog or if you have any questions about booking a place or session content, please don’t hesitate to contact it.helpdesk@essex.ac.uk.

We hope to see you there!

The University of Essex will moderate comments and there will be a delay before any posts appear.

December 8, 2017

[Resolved] Problems with Moodle services

Filed under: Elearning, Moodle, [Resolved] — Benjamin Steeples @ 9:36 am

Our Moodle services, including:

  • https://moodle.essex.ac.uk/
  • https://moodlex.essex.ac.uk/
  • https://moodlearchive.essex.ac.uk/

Were unavailable between approximately 6:00pm and 8:10pm on Thursday 7th December.

We are still investigating the cause.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 30, 2017

Planned downtime for Listen Again

Filed under: Elearning, Listen Again, [Scheduled], [Service Alert] — John Maydew @ 11:58 am

Listen Again will be unavailable on the following days while we perform essential server updates:

  • Tuesday 5th December 06:30 – 08:00
  • Tuesday 12th December 06:30 – 08:00

Barring any complications we expect service to return to normal before 8am on both days. These updates will affect access to the following services:

Scheduled lecture recordings will not be affected by these updates. If you have any questions or concerns, please contact the IT helpdesk (it.helpdesk@essex.ac.uk or ext. 2345)

UPDATE December 5th: The first half of the scheduled updates has been completed successfully, we will continue as planned on the 12th.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 27, 2017

[Resolved] Moodle Intermittent Performance Issues

Filed under: Elearning, Moodle, Uncategorized, [Resolved] — Samantha Thornton @ 12:18 pm

Update 15:36pm

Both Moodle instances have now been returned to service.

Apologies for the inconvenience caused.

 

Original 12:11pm

Moodle services, including:

  • https://moodle.essex.ac.uk/
  • https://moodlex.essex.ac.uk/

Are experiencing intermittent performance issues (as of 12:11pm). We are currently investigating the cause.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 20, 2017

[Resolved] Problems affecting FASER

Filed under: Elearning, FASER, [Resolved], [Service Alert] — Samantha Thornton @ 8:01 am

Update 8:45am

FASER has been restored now, and we are continuing to monitor FASER throughout the day.

Apologies for the inconvenience caused.

Original 8am

faser.essex.ac.uk is currently unavailable.

We are currently investigating the cause, and will update you as soon as service is restored.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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