Students Staff

Corporate systems

July 27, 2020

[Service Alert] We’re performing scheduled maintenance on iTrent, People Manager and HR Organiser

Filed under: Corporate systems, [Resolved], [Service Alert] — Katie Sellens @ 11:12 am

Commercial Applications will be performing an essential system upgrade on Monday 3 August 2020. During this time the following services will be unavailable;

  • iTrent
  • HR Organiser
  • People Manager
  • Web Recruitment
  • External Examiner Nomination Portal

It is anticipated that the system will be unavailable from 9.30am until 4.30pm, notification will be made to users once it is available for use again.

We apologise that you will be unable to access these services on this date, if you have any queries please email bsthelp@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 15, 2020

[Work Complete] Upgrade of Unit4/Agresso Finance System

Filed under: Corporate systems, [Resolved], [Service Alert] — Dorothy Lolley @ 12:50 pm

The planned upgrade has been completed successfully.

As part of the upgrade there is new functionality to allow you to split code an expense claim, see page 10 of the expense guide here

If you notice any issues please email bsthelp@essex.ac.uk

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 12, 2020

[Resolved] Issue with iTrent/ HR Organiser/ Web Recruitment last night

Filed under: Corporate systems, [Resolved], [Service Alert] — Carly Ramsden @ 9:33 am

Last night we experienced an issue with the iTrent service  which meant that you may not have been able to log in to iTrent/HR Organiser or web recruitment between approx. 6pm and 8.15am this morning.

We would like to apologise for any inconvenience this may have caused you.

This issue has since been resolved.

If notice any problems please email bsthelp@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 11, 2020

[Service Alert] Planned upgrade work on Unit4/Agresso Finance System (Monday 15 June 2020)

Filed under: Corporate systems, [Resolved], [Scheduled], [Service Alert] — Dorothy Lolley @ 6:35 pm

Planned work

Our Commercial Applications team will be carrying out an upgrade on the Unit4 Finance System on Monday 15 June 2020.  Please ensure you save all your work on Friday 12 June 2020 and log out of the system

We anticipate the upgrade will take the whole day to complete, but we’ll update you here as soon as it’s done.

During this time the following features will be unavailable:
• All transaction input including on-line expenses
• Research Funding costing and approvals
• Request to Recruit process
• Reports and Enquiries

We are sorry that you will be unable to access the system during this time.

If you have any questions about this work please email bsthelp@essex.ac.uk

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Resolved] Issue with iTrent/ HR Organiser/ Web Recruitment earlier today

Filed under: Corporate systems, [Resolved], [Service Alert] — Katie Sellens @ 9:19 am

Earlier today unscheduled but essential maintenance was carried out to the iTrent service which meant that you would have been unable to log in to iTrent, HR Organiser or web recruitment between 05.40am and 08.50am.

We apologise for this unscheduled interruption to the service.

If notice any problems please email bsthelp@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

« Newer PostsOlder Posts »