Students Staff

Corporate systems

March 1, 2021

[Service Alert] We’re performing scheduled maintenance on iTrent, People Manager and HR Organiser

Filed under: Corporate systems, [Scheduled], [Service Alert] — Katie Sellens @ 4:11 pm

Commercial Applications will be performing an essential system upgrade on Monday 8 March 2021. During this time the following services will be unavailable;

  • iTrent
  • HR Organiser
  • People Manager
  • Web Recruitment
  • External Examiner Nomination Portal

It is anticipated that the system will be unavailable from 9.30am until 4.30pm, notification will be made to users once it is available for use again.

We apologise that you will be unable to access these services on this date, if you have any queries please email caquery@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

February 10, 2021

[Service Alert] Power cut on Colchester campus yesterday evening

There was a power outage at the Colchester campus yesterday which affected a significant number of our IT services. Power was restored at 22:38, however, some computers and other services may still be affected today, such as remoting into your computer on campus.

If you have any issues, please contact the IT Helpdesk, and will help you as soon as we can.

Details of the power cut can be found on the UK Power Networks site at https://www.ukpowernetworks.co.uk/power-cut/map?postcodesector=CO4%203.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 16, 2020

[Service Alert] We’re performing scheduled maintenance on iTrent, People Manager and HR Organiser

Filed under: Corporate systems, [Resolved], [Service Alert] — Katie Sellens @ 4:23 pm

Commercial Applications will be performing essential system maintenance on Tuesday 17 November 2020 from 1.00pm until 3.00pm. During this time the following services will be unavailable;

  • iTrent
  • HR Organiser
  • People Manager
  • Web Recruitment
  • External Examiner Nomination Portal

Notification will be made to users once they are available for use again.

We apologise that you will be unable to access these services during this time, if you have any queries please email caquery@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 19, 2020

[Service Alert] We’re making improvements to LEAP

Filed under: Corporate systems, [Resolved], [Service Alert] — Katie Sellens @ 2:06 pm

We will be performing scheduled maintenance to LEAP before 9am on Tuesday 20th October 2020. 

During this time there may be some disruption to the information and engagement ratings displayed. We apologise for any inconvenience this may cause.

If you have any queries please contact studentprogress@essex.ac.uk

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 1, 2020

[Service Alert] [Scheduled] LEAP maintenance 01.10.2020 – 02.10.2020

Filed under: Corporate systems, [Resolved], [Scheduled], [Service Alert] — Carly Ramsden @ 5:04 pm

Update 6th October 2020 10:45:

Work is continuing to update LEAP and there will be a brief loss of service at 11:00.  Additional work will continue throughout the day which may cause some disruption to the information and engagement displayed.  We apologise for any inconvenience caused.

Update 2nd October 2020 17:45:

Work has progressed with the LEAP updates however we are expecting some additional downtime on Monday 5th October.

During this time there may be some disruption to the information and engagement ratings displayed.  We apologise for any inconvenience caused.

1st October 2020:

We will be making some updates to LEAP on the evening of 1st October 2020 and throughout Friday 2nd October 2020 ready for the new academic year.

During this time there may be some disruption to the information and engagement ratings displayed. We apologise for any inconvenience this causes.

If you have any queries please contact studentprogress@essex.ac.uk

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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