Students Staff

Audio Visual

March 19, 2020

IT Training is being delivered by webinar

Filed under: Audio Visual, Elearning, IT Training, Uncategorized — sgswaine @ 9:46 am

We’re moving to webinars for IT Training

In response to COVID-19, all classroom training will now be delivered remotely to comply with social distancing and self-isolating recommendations.

Webinar schedule

To register for a webinar simply click on the Register to join link in the schedule below.

11:00-13:00 Friday, 20 March Excel: conditional formatting Register to join
10:00-12:00 Tuesday, 24 March Excel: pivottables Register to join
13:30-14:30 Tuesday, 24 March Box: an introduction to file storage Register to join
09:30-12:30 Thursday, 26 March EndNote: for reference management Register to join
11:00-12:00 Friday, 27 March Box: an introduction to file storage Register to join
12:30-14:30 Friday, 27 March Excel: pivottables Register to join
10:00-12:00 Wednesday, 22 April Outlook: managing a busy inbox Register to join
11:00-12:00 Thursday, 23 April Box: an introduction to file storage Register to join
13:00-14:00 Thursday, 23 April Trello: for managing tasks Register to join
12:00-14:00 Friday, 24 April Excel: conditional formatting Register to join
12:30-14:30 Tuesday, 28 April Excel: further functions Register to join
09:30-12:30 Wednesday, 29 April EndNote: for reference management Register to join
12:30-14:30 Thursday, 30 April Excel: pivottables Register to join

Preparing for a webinar

Please make sure you install Zoom prior to the training session. Visit the Zoom web page for instructions. It is a good idea to be somewhere quiet, where you won’t be disturbed and will have no interruptions.

A microphone and video camera is not essential but can improve your learning experience if you have them. If you don’t have a microphone or video, you can still join the session and will be able to see and hear me, and you can type questions via chat or Q&A.

If you have any technical issues setting up Zoom on your device, please email webinars@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 20, 2019

[Resolved] Problems signing into some web services – Box and Zoom

Filed under: Audio Visual, File storage, [Resolved], [Service Alert] — Trevor Smith @ 9:15 am

Update: 10:55

All services are now back up and running. If you are still having issues with Box or Zoom please contact the ITS Helpdesk (desk@essex.ac.uk) for further assistance.

———————————————————————————————————————————————————

A number of users are currently experiencing a problem with logging into some UoE systems, including the Box web app and Zoom. We are looking into the cause of this, and will update once the issue is resolved.

 

Box Drive is unaffected and can therefore be used in the meantime (https://community.box.com/t5/Getting-Started-with-Box-Drive/Using-Box-Drive-Basics/ta-p/53641)

 

Kind regards,

Ben

The University of Essex will moderate comments and there will be a delay before any posts appear.

January 24, 2019

The IT Training Room has moved!

Filed under: Audio Visual, Computers, IT Training, Uncategorized — sgswaine @ 11:31 am

New location and facelift for IT Training Room

Building work is complete on the new IT Training Room (6.327) and it’s officially open for business. The room is located in the old Maths corridor and is kitted out even better than before.

Room features

We’ve upped the capacity to 14, added two 79″ touch screen LCD panels, a visualiser and a break-out space for brainstorming and collaborative working. The full list of features is as follows:

  • 14 learner PCs with dual monitors
  • 1 lecturer PC with dual monitors and lectern for anyone with an Essex.ac.uk account (externals will need a temp account, requests can be made through the helpdesk@essex.ac.uk.
  • Laptop loom, for connecting any laptop by HDMI or VGA and an audio cable for sound
  • Visualizer for displaying any paper or notes on screen
  • Two 79” wall-mounted touch screen LCD panels
  • Break-out space with wall mounted whiteboards for brainstorming and collaborative working
  • Air-conditioning (centrally controlled) and black out blinds
  • Catering table

The easiest way to get to the room is via Square 2 (behind Zest), take the lift up to level 6 and the room is on your right as you exit the lift. You can also get to it by going through the Estates corridor. For alternative routes check out findyourway.

Can I book the IT Training Room?

You can check availability and book the room for staff related learning via Outlook using the instructions below:

  1. In Outlook, create a new Meeting (Ctrl + Shift + Q).
  2. Click on Rooms…, search for IT Training Room (6.327), click on Rooms > OK.
  3. Use Scheduling Assistant to select an available timeslot.
  4. Click Appointment, then in the Subject field write your name and what the room will be used for eg [Sally Swaine: Excel training]. You can also include the iTrent course code here if you have one, then press Send (Alt + S).
  5. You’ll receive an automatic message to say your booking is Tentative – this is NOT confirmation of your booking.
  6. IT Services will then respond to confirm or decline your request within 48 hours.

NB: All Learning Activities should be entered into iTrent so attendees can keep a record of their professional development. If you wish to advertise your learning event(s) via HR Organiser you will need to complete the iTrent Learning Request Form and submit to Learning and Development (ldev@essex.ac.uk). You’ll also need to attach 6.327 as a resource to your learning activity in iTrent after you’ve booked it through Outlook.

Upcoming IT training courses

Thu 7 Feb, 13:00-15:00 – Excel: further functions
Fri 8 Feb, 10:00-12:00 – Outlook: managing a busy inbox
Thu 14 Feb, 13:00-15:00 – Excel: conditional formatting
Fri 15 Feb, 10:00-12:00 – Excel: pivottables

If you have any questions or would like more information about the room, contact ittraining@essex.ac.uk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 28, 2018

TurningPoint upgrade – Summer 2018

Filed under: Audio Visual, TurningPoint — admin @ 2:24 pm

As part of our wider efforts to upgrade users to Windows 10 and Office 2016, we are also upgrading TurningPoint to the latest version. This upgrade primarily ensures compatibility with PowerPoint 2016, but also includes Single Sign-On (SSO) which will reduce the number of separate login and passwords that staff and students are required to use.

The upgrade will be rolling out over the summer of 2018. If you are planning to use TurningPoint between July and September 2018, please contact the Learning Technology Team for further guidance (ltt@essex.ac.uk), or see the Introduction to EVS with TurningPoint course in Moodle.

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 10, 2017

[Resolved] Delays to some Listen Again recordings

Filed under: Audio Visual, Elearning, Listen Again, [Resolved], [Service Alert] — Benjamin Steeples @ 10:25 am

Update – 14 December 2017

We have now received and implemented a workaround from the third-party supplier. MP3 and MP4 files should now appear in a timely manner.

 

Original:

Listen Again recordings in MP3 and MP4 formats are currently taking a longer-than-usual amount of time to process. This has been caused by a third-party application error, and we are working with the software provider to identify a fix.

Listen Again recordings can still be accessed via the ‘Play online’ link.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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