Students Staff

[Scheduled]

August 5, 2021

[Service Alert] Unit4 Finance System Maintenance – 5.8.21

Filed under: Corporate systems, [Scheduled], [Service Alert] — Dorothy Lolley @ 2:06 pm

Unit4 Finance System, will be unavailable from Thursday 5 August at 17:45 until Friday 6 August at 10:00. This is due maintenance that is required during the financial year end of the University.

Unit4 is used by staff who have a finance or procurement related role, or claim expenses or a research PI or involved/potentially involved in applying for research funding.

Please ensure you are logged off by 17:45 on Thursday 5th August 2021

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 29, 2021

[Service Alert][Scheduled] Panopto and Listen Again maintenance periods, August 2021

Filed under: Listen Again, [Scheduled], [Service Alert] — Benjamin Steeples @ 4:53 pm

Updates

10th August, 4:30pm
We’ve assigned additional resources to the Panopto and Listen Again services, and they are now functioning as expected.

10th August, 2:15am
We’ve noticed some performance issues with Panopto and Listen Again. We are monitoring the situation and will update once we know more.

10th August, 10:15am
Listen Again has now been returned to service.

Thank you for your patience during this extended maintenance period.

9th August, 5:00pm
The Panopto upgrade has now finished.
Due to some overrunning works, Listen Again will remain unavailable until no later than 5:00pm on Tuesday 10th August.

4th August, 3:00pm
The authentication upgrade has now finished.

Original message

Panopto (https://panopto.essex.ac.uk/) and Listen Again (https://listenagain.essex.ac.uk/) are undergoing two maintenance periods in August 2021.

On Wednesday, 4th August from 9:00am until no later than 5:00pm (GMT), whilst we upgrade Panopto’s authentication provider. Panopto will remain available throughout the day, but there may be brief periods where recording, uploading, and playback are restricted.

On Monday, 9th August from 9:00am until no later than 5:00pm (GMT) while we upgrade to the latest version and perform essential system maintenance. Both Panopto and Listen Again will be unavailable throughout this period. The latest version of Panopto will include performance and security improvements, along with bug fixes and new features. You can find full details in the release notes for Panopto version 9 and version 10.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] Unit 4 Finance System Maintenance

Filed under: Corporate systems, [Scheduled], [Service Alert] — Dorothy Lolley @ 10:42 am

Unit4 Finance System, will be unavailable from Friday 30th July at 17:45 until Monday 2 August at 09:00. This is due maintenance that is required during the financial year end of the University.

Unit4 is used by staff who have a finance or procurement related role, or claim expenses or a research PI or involved/potentially involved in applying for research funding.

Please ensure you are logged off by 17:45 on Friday 30th July 2021

Apologies for any inconvenience caused.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 23, 2021

[Service Alert][Scheduled] – Virtual desktop weekend maintenance commencing Friday 23 July

Filed under: Computers, [Scheduled], [Service Alert], [Unresolved] — Kit Lindsley @ 6:03 pm

We’re performing urgent maintenance on the virtual desktop service.

We will be performing maintenance on the following services from 6:00pm Friday 23 July to 10:00am Tuesday 27 July:

remote.essex.ac.uk

clearing.essex.ac.uk

sernt43.essex.ac.uk

During this time, these services will be unavailable.

Apologies for the short notice and for the disruption to service.

The University of Essex will moderate comments and there will be a delay before any posts appear.

July 19, 2021

[Service Alert][Scheduled] – Network maintenance 20 July 2021 7.30am

Filed under: Computers, Network, [Resolved], [Scheduled], [Service Alert] — Colin Phillips @ 12:50 pm

We’re performing scheduled maintenance on the University data network.

We will be performing scheduled maintenance on the University data network on 20 July 2021 from 7.30am to 8.00am.

During this time, services that rely on the network may be unavailable for a brief moment. This includes but is not limited to:
University website

Moodle

Faser

LEAP

SharePoint

We apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is finished.


Update: 8.15am – the work is now complete.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

Older Posts »