Students Staff

[Resolved]

November 7, 2017

Square One building network problem

Filed under: Network, [Resolved], [Service Alert] — Network Manager @ 10:51 am

The network should now be restored in the Square One building.

However, PCs still exhibiting problems should be rebooted before reporting and residual problems to the IT Help Desk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 27, 2017

[Resolved] Brief service disruption at Loughton campus

Filed under: [Resolved], [Service Alert] — Darin Cruickshanks @ 1:56 pm

A host failure at Loughton campus meant that a number of servers affecting login, M: drive, printing and other services were briefly unavailable between 13:00 and  13:45.  The host was rebooted and the servers brought back online.

Apologies for any inconvenience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 23, 2017

[Resolved] Scheduled Internet disruption at Loughton campus – Tuesday 23rd October 2017

Filed under: Network, Wi-Fi, [Resolved], [Scheduled], [Service Alert] — Bret Giddings @ 9:39 am

The scheduled work was completed by 0715. Full internet access for any devices at the Loughton campus should now be operating normally again.


 

 

There will be a number of short disruptions to Internet connectivity at the Loughton campus between 0600 and 0700 on Tuesday 23rd October 2017. Each disruption should last for no longer than a minute.

If you do happen to be working at a computer at the Loughton campus (all buildings) during this time, you may find that any access to Internet based resources such as email, webpages etc occasionally slower than usual. Access to Internet resources via the WiFi at Loughton will also be affected during this time.

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 12, 2017

[Service Alert][Resolved]Printing in Open Access areas

Filed under: Computers, Library IT, PC Labs, Printing, [Resolved], [Service Alert] — Colin Phillips @ 8:47 am

UPDATE: 09:55 The server that controls the Papercut system is now back online.


 

There is currently an issue with the printing system (Papercut) which is preventing users from printing at all campuses.

We are working to resolve the issue and will post an update once the service is back online.
Apologies for any inconvenience

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 11, 2017

[Resolved] RE: Problems affecting www.essex.ac.uk

Filed under: University website, [Resolved], [Service Alert] — Matt Palmer @ 11:02 am

The problems affecting the main University website www.essex.ac.uk have now been resolved.

If you are still experiencing problems, please contact the IT Helpdesk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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