Students Staff

[Service Alert]

November 20, 2017

[Service Alert] Problems affecting FASER

Filed under: Elearning, FASER, [Service Alert], [Unresolved] — Samantha Thornton @ 8:01 am

Update 8:45am

FASER has been restored now, and we are continuing to monitor FASER throughout the day.

Apologies for the inconvenience caused.

Original 8am

faser.essex.ac.uk is currently unavailable.

We are currently investigating the cause, and will update you as soon as service is restored.

The University of Essex will moderate comments and there will be a delay before any posts appear.

November 7, 2017

Square One building network problem

Filed under: Network, [Resolved], [Service Alert] — Network Manager @ 10:51 am

The network should now be restored in the Square One building.

However, PCs still exhibiting problems should be rebooted before reporting and residual problems to the IT Help Desk.

The University of Essex will moderate comments and there will be a delay before any posts appear.

Square One building network problem

Filed under: Network, [Service Alert], [Unresolved] — Network Manager @ 9:44 am

There is currently no network in the Square One building (though the extension is unaffected).

This is due to the failure of a network component, which will be swapped out within the next hour or so.

Apologies for the inconvenience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 27, 2017

[Resolved] Brief service disruption at Loughton campus

Filed under: [Resolved], [Service Alert] — Darin Cruickshanks @ 1:56 pm

A host failure at Loughton campus meant that a number of servers affecting login, M: drive, printing and other services were briefly unavailable between 13:00 and  13:45.  The host was rebooted and the servers brought back online.

Apologies for any inconvenience.

The University of Essex will moderate comments and there will be a delay before any posts appear.

October 23, 2017

[Resolved] Scheduled Internet disruption at Loughton campus – Tuesday 23rd October 2017

Filed under: Network, Wi-Fi, [Resolved], [Scheduled], [Service Alert] — Bret Giddings @ 9:39 am

The scheduled work was completed by 0715. Full internet access for any devices at the Loughton campus should now be operating normally again.


 

 

There will be a number of short disruptions to Internet connectivity at the Loughton campus between 0600 and 0700 on Tuesday 23rd October 2017. Each disruption should last for no longer than a minute.

If you do happen to be working at a computer at the Loughton campus (all buildings) during this time, you may find that any access to Internet based resources such as email, webpages etc occasionally slower than usual. Access to Internet resources via the WiFi at Loughton will also be affected during this time.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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