24/01/2020 update
Thank you to all staff who have now run the Windows 10 update on their PC / laptop. As you may have seen in the media this is an urgent security software update which has been released to protect Windows software.
We are aware of a small number of PC which are turned on but are not being used or nobody is logged in. We will apply the update and reboot those PC’s starting from tonight, 24 January 2020 continuing until 31 January 2020.
There are some PC’s which have a user logged in but still need to be updated. In order to protect the work being done on those PC’s could we ask you to log out of those PC’s on the evening on 28 January 2020. These PC’s will be updated and rebooted from 8pm that evening.
All remaining PC’s which need an update, regardless of whether they have a user logged or not will be updated on the evening of 30 January 2020. Please note that from 8pm on 30 January 2020 any open unsaved data will be lost.
The security of our PC’s and data is of paramount importance to us so we very much appreciate everyone’s cooperation.
16/01/2020 1.45pm | Update
If you’re PC was switched off last night and you’re wondering what to do, don’t fret, just restart your PC at your earliest convenience.
15/01/2020 5.45pm | Update
In addition to restarting Windows staff computers we will also be restarting some servers. We do not expect this to cause any disruption to our services.
Further updates to follow.
15/01/2020 3pm | Original communication
Dear Colleagues,
Innovation and Technology Solutions need to restart all staff computers running Windows in order to apply essential Windows updates. The updates will be applied automatically to all computers this evening after 8pm, followed by an automatic restart, to minimise disruption. Please note the following action:
Before you leave for the day please can you make sure that you:
1. Save and close all of your work, files and documents
2. Close all of your open programs
3. Leave your computer switched on and lock the screen (this can be done by pressing the Windows Key + L)
If you have any issues with your computer following the updates, or have any queries please contact the IT Helpdesk.
Thank you for assistance.