Students Staff

June 8, 2021

[Service Alert] [Resolved] Issue with Moodle and other SSO services

Filed under: Moodle, [Resolved], [Service Alert] — Benjamin Steeples @ 3:21 pm

Monitoring: 15:25pm

We believe the issue is now resolved. If you are still experiencing problems when trying to log in, please close your web browser and start a fresh session.

Investigating: 15:15pm

We’re aware of an issue affecting Moodle, Qualtrics, online reading lists, and other services that require Shibboleth-based SSO. We are currently investigating.

Workaround for Moodle users:

Sorry for any inconvenience this may be causing you.

We’ll post another update as soon as we learn more.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] Issue with OpenVPN service (Tuesday 8 June)

Filed under: Network, Other, [Resolved], [Service Alert] — Sharon Steeples @ 9:01 am

Investigating: 08:58am

Despite yesterday’s remedial actions, we are again aware of an issue affecting connections over OpenVPN to on-campus network this morning, and are currently investigating.

Sorry for any inconvenience this may be causing you.

We’ll post another update as soon as we learn more.

The University of Essex will moderate comments and there will be a delay before any posts appear.

June 7, 2021

[Service Alert] We’re performing urgent maintenance on OpenVPN

Filed under: Network, Other, [Resolved], [Service Alert] — Kit Lindsley @ 6:03 pm

We’re doing some urgent maintenance work on OpenVPN to address some problems you’ve told us about.

The work is happening today from 5:30pm to 7:30pm.

Unfortunately OpenVPN may be intermittently available during this time and we apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is finished.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] We’re performing urgent maintenance on OpenVPN

Filed under: Network, Other, [Resolved], [Service Alert] — Kit Lindsley @ 5:29 pm

We’re doing some urgent maintenance work on OpenVPN to address some problems you’ve told us about.

The work is happening today from 5:30pm to 7:30pm.

Unfortunately OpenVPN may be intermittently available during this time and we apologise for any inconvenience this may cause.

We’ll update you here as soon as the work is finished.

The University of Essex will moderate comments and there will be a delay before any posts appear.

[Service Alert] Issue with OpenVPN service

Filed under: Network, Other, [Resolved], [Service Alert] — Sharon Steeples @ 1:34 pm

Investigating: 13:30pm

We’re aware of an issue affecting connections over OpenVPN to on-campus network and are currently investigating.

Sorry for any inconvenience this may be causing you.

We’ll post another update as soon as we learn more.

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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