Students Staff

October 30, 2020

[Service Alert] We’re experiencing a service outage with student accommodation wifi Colchester

Filed under: StudentCom, [Resolved], [Service Alert] — Kit Lindsley @ 9:17 pm

Resolved, 10.46pm Friday 30 October

This issue is now resolved.  Many apologies for the disruption to service.

If you’re still experiencing issues please let the IT Helpdesk know.

 

Investigating, 9.00pm Friday 30 October

Our service provider have engineers deployed locally to investigate the issue.  There appears to be a significant problem with BT in the Colchester area.

Apologies for the continued disruption.

 

Investigating, 6.50pm Friday 30 October

We’re aware that some students are having trouble with the accommodation wifi on our Colchester campus.  We’re urgently investigating the cause with the service provider and will update you here as soon as possible.

Sorry for any disruption this may be causing you.

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