Students Staff

June 23, 2020

[Service Alert] Planned downtime for Panopto and Listen Again

Filed under: Listen Again, [Scheduled], [Service Alert] — Benjamin Steeples @ 11:55 am

Work complete, 8 July 09:45:

The planned works have now been completed successfully. We apologise for the overrun and any inconvenience caused.

If you notice any issues, please let the IT Helpdesk know.

Update, 11:30:

Listen Again and Panopto have now largely been returned to service. However, recordings from 2018/19 and earlier are currently unavailable. We will update this post when works are complete.

Planned work:

Listen Again (https://listenagain.essex.ac.uk/) and Panopto (https://panopto.essex.ac.uk/) will be unavailable on the morning of Tuesday 7 July so that we can prepare for a new version of Panopto. We anticipate the work will take the whole morning to complete, but we’ll update you here as soon as it’s done.

We are sorry that you will be unable to access the above services during this time. Any teaching events taking place in Zoom during this period will be imported into Listen Again and Panopto once they are back up and running.

If you have any questions about this work please email ltt@essex.ac.uk.

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