Students Staff

April 17, 2020

[Scheduled] We’re making improvements to the Remote Desktop Server

Filed under: Uncategorized, [Resolved], [Service Alert] — David Constable @ 12:05 pm

Update, 4/5/20 9.25pm

All work completed successfully by 9:20pm.  The server has been returned to service

 

Update, 30/4/20 7.30am

The underlying issue has been resolved and we are now ready to proceed with the original upgrade.

The work will now take place on:

  • Monday 4 May between 9.00pm and 10.00pm

Unfortunately you won’t be able to access Remote Desktop Server (sernt43) during this time.

We’ll update you here once the work is finished. Thanks as always for your patience.

Update, 20/4/20 10.00am

We did not do the planned work as we found an underlying issue with the system we needed to upgrade.

We are investigating this new issue with the suppliers and will re-schedule any work needed.

Further updates will be posted here once more information is available.

 

Planned Work

We’re doing some work on our Remote Desktop Server (sernt43) as part of an upgrade to provide you with an even better service.

The work is happening on:

  • Sunday 19 April between 9.00pm and 10.00pm

Unfortunately you won’t be able to access Remote Desktop Server (sernt43) during this time.

We’ll update you here once the work is finished. Thanks as always for your patience.

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