Students Staff

April 1, 2020

Problem with IT Helpdesk Phone Number x2345

Filed under: Telephone, [Resolved], [Service Alert] — Network Manager @ 1:47 pm

Information Update: 17:00

The problem has been resolved. We’re sorry for the disruption.

 

Information Update: 14:00

All staff and students should be now be able to call 2345, we are continuing to monitor the situation. We’re sorry for the disruption.

 

We’re aware that some people are currently having problems contacting the ITS Helpdesk by phone on extension 2345. We’re looking into it urgently and will update this blog as soon as we are able.

Apologies for any inconvenience caused. Please contact the helpdesk online if you are having problems at https://www.essex.ac.uk/staff/it-services/it-helpdesk

 

 

 

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