Students Staff

February 4, 2020

[Resolved] Problem accessing University webpages, Webmail and online services

Filed under: Network, University website, [Resolved], [Service Alert] — Dan Jolly @ 8:59 am

Update – problem resolved

And we’re back. Sorry you couldn’t access what you needed to this morning. As always, if you’re still having problems please do get in touch with the IT Helpdesk it.helpdesk@essex.ac.uk

Original alert

We’re experiencing a problem that’s stopping everyone accessing University webpages and online services, for example Webmail.

We’re really sorry about this and our teams are working hard to get this fixed as soon as possible. Next update in 15 minutes if not sooner.

The University of Essex will moderate comments and there will be a delay before any posts appear.

February 3, 2020

M: drive servers

Filed under: Computers, File storage, [Service Alert] — Colin Phillips @ 12:51 pm

Update: 7:25 There were issues with the upgrades so the work was not completed.  Changes have been reverted and the M: drive servers are back in service.


 

ITS are working on the M: drive service to make it more reliable.  In order to make these improvements the M: drive service will be at-risk from 6:00am to 8:30am tomorrow (Tuesday 4 February 2020).

Please contact the IT Helpdesk if you have a problem accessing your M: Drive after 8.30am:

Self-service: https://www.essex.ac.uk/staff/it-services/it-helpdesk
Email: it.helpdesk@essex.ac.uk

The University of Essex will moderate comments and there will be a delay before any posts appear.

 

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