Students Staff

November 27, 2019

[Scheduled Service Alert] Software Hub update and macOS Catalina compatibility

Filed under: Other, [Scheduled], [Service Alert] — Dan Jolly @ 1:43 pm

Update 05/12/2019

The scheduled update to our Software Hub did not complete successfully last night due to unforseen technical reasons.

We are investigating the issue and will need to reschedule the update once it is resolved, this is a priority.

Normal service was resumed by 9.30pm.

Unfortunately, as a result macOS Catalina users will still not be able to use the Software Hub until the update is installed.

We will update this post as soon as we know more.


Mac OS Catalina compatibility

Devices running Mac OS Catalina (10.15) are not currently compatible with the Software Hub.

If you use the Software Hub on a Mac we recommend that you hold off on updating to Catalina until after the Software Hub update – details below.

Software Hub update

The Software Hub will be unavailable for a few hours from 6pm on Wednesday 4 December.

This is so we can update the Software Hub to the latest version which will ensure compatibility with devices running Mac OS Catalina.

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