Students Staff

November 4, 2019

[Resolved] Intermittent loss of internet

Filed under: Network, University website, Wi-Fi, [Resolved], [Service Alert] — Kit Lindsley @ 1:52 pm

Update: 10.10am

This problem has now been resolved, ITS are continuing to monitor this problem very closely.

Apologies for the disruption to service on 04/11/2019.

Update: 4.55pm

We are currently experiencing network issues at Colchester Campus which is affecting a number of University services including the University’s main website.

Further updates to follow.

Update: 3.34pm

This problem has now been resolved. Many apologies for the disruption to service.

The problem ran from 1.20pm to 2.03pm

If you continue to experience issues, please contact the IT Helpdesk – https://www.essex.ac.uk/staff/it-services/it-helpdesk

Original alert: 1.54pm

We are aware of network and internet problems on the Colchester campus, the root cause is under urgent investigation.

You may have experienced a temporary loss of internet access if you are working at the Colchester campus from 13:20 on 04/11/2019.

Apologies for the disruption to service.

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