Students Staff

September 18, 2019

[Service Alert][Resolved] Problem accessing web services off campus

Update: 24/09/19

Further work was carried out this morning and all services are back online.  Apologies for any inconvenience.


Update

We are aware that people are continuing to experience issues with a range of services which relate to this problem.

We have scheduled some at risk time tomorrow morning (20/09/2019) between 07:00 and 08:00 in order to make a number of changes directed at resolving this problem.

We would like to apologise for any inconvenience and thank you for your patience.


Update

Problem fixed – everything should now be working. If you’re still having issues try restarting your device or computer, or close your web browser and reopen it.


Alert

We currently have a problem with an authentication service which will stop you accessing web based services off campus, for example email.essex.ac.uk

More information to follow.

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