Students Staff

September 14, 2019

[Service Alert][Resolved] – Issues accessing central administration systems

From between 03:00 and 11:40 on 14th September 2019 there was an issue with accessing central administration systems, including:

  • ESIS
  • KX
  • OpenVPN service
  • various other systems

The problem has now been resolved and all services are back in service.

Apologies for any inconvenience caused during this outage.

The University of Essex will moderate comments and there will be a delay before any posts appear.

September 12, 2019

[Service Alert] [Resolved] Box cloud storage service currently unavailable

Filed under: File storage, [Resolved], [Service Alert] — Tags: — Jon Relph @ 5:25 pm

13 September 09:20

All Box systems and services are now live.

12 September 17:12

We are currently investigating an issue with Box services. We will provide more information as it becomes available.

Files being edited via Box Drive will synchronise when service is restored.

Files being edited online will save changes to a local file to merge back into Box when service is restored.

For live status update with Box https://status.box.com/ 

The University of Essex will moderate comments and there will be a delay before any posts appear.

September 4, 2019

[Service Alert] [Scheduled] iTrent/ People Manager/ HR Organiser Maintenance – Monday 9 September 2019

Filed under: Corporate systems, [Resolved], [Service Alert] — Katie Sellens @ 12:35 pm

The Business Systems Team will be performing an essential system upgrade on Monday 9 September 2019. During this time the following services will be unavailable:

  • iTrent
  • HR Organiser
  • People Manager
  • Web Recruitment
  • External Examiner Nomination Portal

It is anticipated that the system will be unavailable from 10.00am until 6.30pm, notification will be made to users once it is available for use again.

We apologise for any inconvenience this will cause, if you have any queries please email bsthelp@essex.ac.uk

The University of Essex will moderate comments and there will be a delay before any posts appear.