Students Staff

July 5, 2018

[Service Alert] Disruption to SharePoint Services for planned maintenance 8:00am to 5:00pm Saturday 7th July

Filed under: SharePoint, [Resolved], [Service Alert] — Sharon Steeples @ 4:28 pm

UPDATE 17:00PM Saturday 7 July

The planned maintenance work is now complete, and all SharePoint services have resumed.

We thank our users for their patience.

SharePoint Team
sphelp@essex.ac.uk

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Our SharePoint service will be OFFLINE for approximately one to two hours on Saturday 7 July 2018. This is to allow us to install essential updates to the SharePoint platform software and it is needed to address a known issue with current instability.

The SharePoint service should be considered ‘at-risk’ between 8.00am and 17:00pm on Saturday 7 July 2018, as the exact timing of the offline period is not yet certain. Users are requested to avoid using (and particularly editing) any SharePoint sites or SharePoint-hosted documents, during the ‘at risk’ period to prevent loss of unsaved data.

Services affected include:

  • All sites hosted in the https://edrm.essex.ac.uk domain (PG EAF, UG EAF, ESF, Agent Online Services, Reporting)
  • All sites hosted in the https://sp.essex.ac.uk domain
  • All personal mysites (and OneDrives) hosted in the https://mysite.essex.ac.uk domain

We apologise for any inconvenience this will cause.

Notification will be made to users when the service is restored to full usability.

SharePoint Team
sphelp@essex.ac.uk

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