Students Staff

June 26, 2018

[RESOLVED] Problem with HR Organiser (iTrent)

Filed under: Corporate systems, [Resolved], [Service Alert] — Dan Jolly @ 9:17 am

Update 10.30am

HR Organiser is back up and running. Thanks for your patience while we dealt with the problem.

Unfortunately, we have had to restore iTrent (including HR Organiser and Web Recruitment) back to 8.45am this morning.

This means that any processing carried out between 08:45 and 09:30 will now have been lost. 

This includes processes such as annual leave bookings, sickness recorded, and applications.

The Business Systems Team (Finance section) are now reviewing any processes submitted during this period and will advise of appropriate action to be taken where necessary.

Please contact the Business Systems Team Helpdesk bsthelp@esssex.ac.uk if you have any questions.

 


Original alert 9.17am

HR Organiser (iTrent) is currently unavailable while we perform emergency maintenance.

Apologies for any inconvenience caused.

More information to follow.

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