We unfortunately experienced some disruption with our main www.essex.ac.uk site between 6:30 – 9:30am, engineers urgently responded and resolved the issue. Apologies for the disruption to service.
No other services were affected during this outage.
We unfortunately experienced some disruption with our main www.essex.ac.uk site between 6:30 – 9:30am, engineers urgently responded and resolved the issue. Apologies for the disruption to service.
No other services were affected during this outage.
The issue with sernt72 has now been resolved and the server is back online.
One of our core servers will be undergoing emergency maintenance from 6am tomorrow, Tuesday 17th April.
This could have an impact on lots of our services and applications, including the systems, listed below, which may be inaccessible whilst we carry out these works.
Please do not contact the IT Services helpdesk during this time, as we will be focusing on the emergency server maintenance.
If services are not fully operational by 9am, we will let you know with a further update on the IT Services Blog.
Please note that email and internet access should be unaffected.
Affected systems:
Due to recent changes to our OpenVPN service, you must download and install a new configuration file to continue to use the service.
The latest configuration file contains the necessary security settings your computer or device needs to be able to connect to the University network remotely.
The old configuration file will expire in May 2018 and you will no longer be able to connect if you don’t update. You may have already noticed a message appear on your home computer warning you about this.
We also recommend you update to the latest version of OpenVPN.
When you connect in future choose Essex University v2.
The Mahara e-portfolio system will be unavailable on Tuesday, April 10th between 7am and 9am while we upgrade to version 18.04. The following service(s) will be affected:
This upgrade will provide a number of performance and reliability benefits, as well as new features introduced in versions 18.04, 17.10 and 17.04 (links to release notes will open in a new window).