Students Staff

January 22, 2018

[Service Alert] Problems affecting Colchester telephone system

Filed under: Telephone, [Resolved], [Service Alert] — Andy Tyne @ 2:04 pm

Information Update: 23 January 2018, 09:30:

The problem was rectified yesterday evening.

Information Update: 16:30

The system maintainer has identified the cause of the problem and is taking steps to rectify it. This may take some time, however it is expected that normal operation should be resumed by tomorrow.

Original Alert: 14:00

A problem with the the Colchester campus telephone system is preventing some extensions making and receiving some internal calls and all external calls. The issue has been reported to our system maintainer.

It appears that all analogue extensions that are numbered 6580 or higher are affected by this.

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