Students Staff

December 6, 2017

[Resolved] Problems affecting email

Filed under: Email, [Resolved], [Service Alert] — Sara Stock @ 10:30 am

Update 7 December 2017, 11.50am

This issue has now been fixed and incoming and outgoing mail should be moving as usual.


 

Update 3.30pm

We’re continuing to work on this problem. Email levels are dropping but remain high. This will mean that mail, especially from external (non-Essex) email addresses, may take some time to reach your inbox. There will be a further update tomorrow morning.


 

Original alert 10.30am

We’re experiencing very high volumes of email traffic this morning. This means that some mail is taking a while to come in to individuals email boxes. We’ve found and closed the cause of the problem, but the mail volume is likely to remain high for the rest of the morning.  There will be a further update before 1pm today.

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