Students Staff

October 10, 2017

[Service Alert][Resolved] Problem with FindYourWay room location links in Office 365 calendars

Filed under: Email, Office 365, Timetables, [Resolved], [Service Alert] — Jon Relph @ 4:00 pm

Update 12 October 2017 16:30

Links have now been restored for FindYourWay within your PocketEssex Diary and Office 365 Calendars.

 


Update 12 October 2017 10:00

Problems are still on-going, please accept our apologies for the delay.

Our external partners are in the process of correcting this issue.


We currently have a problem with the links that go to FindYourWay room locations in your diary.

We have identified the problem as being caused by an update to the FindYourWay service which was out of our control.

This is only affecting timetabled teaching events that appear in Office 365 calendars and Pocket Essex. Links contained within the online timetabling website have already been fixed.

We are in the process of correcting this issue and expect this to be fixed by 1pm Wednesday 11 October 2017.

We apologise for any inconvenience this has caused. Please report any further issues to the IT Helpdesk it.helpdesk@essex.ac.uk

Updates will follow this message.

 

 

 

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