Students Staff

July 31, 2017

[Service Alert] SharePoint search indexing currently not picking up newly uploaded files

Filed under: SharePoint, [Resolved], [Service Alert] — Sharon Steeples @ 3:48 pm


It appears that the search indexing service for files uploaded to SharePoint ceased working around 23:40pm last night. This is being urgently investigated.

Successfully uploaded files will not be lost, as they will be stored by SharePoint, however users will not be able to search for them, and they will not appear on ‘eDocs’ or ‘search’ webparts on EAF/ESF/ECF etc.

We will keep key stakeholders informed of progress to fix this issue.

Services affected include:

  • All sites hosted in the domain (PG EAF, UG EAF, ESF, Agent Online Services, Reporting)
  • All sites hosted in the domain
  • All personal mysites hosted in the domain.

SharePoint Team

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