Students Staff

April 29, 2016

[Service Alert] Problem with lab computers: slow log in times

Filed under: PC Labs, [Resolved], [Service Alert] — Dan Jolly @ 12:34 pm

Resolved 06/05/2016

We believe this problem has now been resolved. If you’re still being affected by slow log in times please report it to the IT Helpdesk.

Update 15:45

Some students have reported having to wait around 10 minutes before a computer successfully logs them in.

We believe the problem to be intermittent.

Work is still ongoing to identify the root cause of the problem, however, we believe it is related to printing services.

If you are affected by this problem, please be patient while the computer logs you in – it will get there eventually.

We understand this must be frustrating and would like to apologise for any inconvenience caused.

We continue to monitor the situation and will update this alert as soon as we know more.

Original alert

We are currently experiencing a problem with slow log in times affecting all lab and Library computers.

The cause is still being investigated. More information to follow.

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