IT Services

News and alerts

Recent updates

• [Service Alert] Problem with Applicant Portal (www.essex.ac.uk/apply)
   Update As of 10:31 the problem has now been fixed and the Applicant Portal has been reopened.     The Applicant Portal (www.essex.ac.uk/apply) is temporarily closed due to a technical problem. We have identified the cause and are working on a resolution. More information to follow. We apologise for any inconvenience caused.
• Working with other people’s personal information – practical tips to keep it safe
  Lots of us handle personal information every day as part of our job. Line managers and team leaders have access to personal information about staff, and many of us have access to personal information about students. Make sure the personal information you have access to for you job stays personal, with our practical privacy points. […]
• [Scheduled Service Alert] Printing unavailable from 7am to 9am on Tuesday 15 August
  This work was completed successfully by 8:15am   Printing in most IT labs and spaces, as well as some staff and departmental offices, will be unavailable from 7am to 9am on Tuesday 15 August (our network at risk period). This work is being carried out to improve the performance and reliability of our printing services. Please note […]
• [Resolved] Moodle authentication issues
  Update: 10:42am Both Moodle instances are now returned to service. The root cause has been traced back to a misbehaving startup script on one of Moodle’s servers, which was preventing essential processes from starting correctly. A temporary workaround has been put in place and we will continue to pursue a more permanent fix.   Update: […]
• [Service Alert] Resolved: SharePoint search indexing issue
  We believe that we have traced, and fixed, the source of the problem which was preventing newly uploaded files from being indexed by SharePoint. Users should now see that search is now working, and files uploaded yesterday, and this morning, should be appearing on our various SP systems. If files are not appearing, please ensure that you […]