News and alerts
Recent updates
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[Service Alert] Scheduled restarts of Windows staff computers and servers
24/01/2020 update Thank you to all staff who have now run the Windows 10 update on their PC / laptop. As you may have seen in the media this is an urgent security software update which has been released to protect Windows software. We are aware of a small number of PC which are turned […]
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[Resolved] Slow services
Update 15/01/2020 09:55 We believe that this issue has now been resolved. The cause has been traced to several overloaded database servers, and less-optimal queries. Update 14/01/2020 11:50 Users are reporting that the SharePoint service has returned to expected speeds. Update 14/01/2020 10:37 After further investigation – We are starting to see normal activity on […]
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[Resolved] Issues with M: drive servers
There was an issue with 2 of the M: drive servers (isslx111 and isslx112) today. This resulted in the servers failing to serve users’ M: drives. The issue started at 14:32 and both servers were back in service by 14:37. Apologies for any inconvenience caused.
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IT Training News: January to April 2020
Simply follow the links to arrive at the booking page. Courses marked with an asterix incur a small charge. Training for staff Outlook for managing a busy inbox 15 Jan, 12 Feb, 4 Mar, 22 Apr Excel: further functions 17 […]
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[Resolved] Issues affecting FASER
Update 07 January 09:19: This issue has now been resolved. FASER was affected between 13:00 and 20:00 on the 06 January. The issue was traced to problems with a database server. Original message: We are aware of issues with FASER where page load times are very slow (Roughly 30 seconds to a minute). We are […]
