News and alerts
Recent updates
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[Service Alert] [Unresolved] Issues affecting FASER’s performance
Update 22 March: We are seeing a significant number of deadlines and submissions today, which is having an impact on FASER and its annotation component. Students should be largely unaffected by this, but staff may encounter problems when attempting to annotate submissions. Update 19 March: This morning, FASER’s annotate component was migrated to faster […]
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[Service Alert][Resolved] iTrent/ People Manager/ HR Organiser Maintenance – Monday 11 March 2019
Business Systems Team will be performing an essential system upgrade on Monday 11 March 2019. During this time the following services will be unavailable: iTrent HR Organiser People Manager Web Recruitment External Examiner Nomination Portal It is anticipated that the system will be unavailable for most of the working day, notification will be made to […]
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[Service alert] [Resolved] Issues with Annotate in FASER
Update Friday 08 March 12:00noon This issue reappeared on the morning of the 08 March and was ultimately tracked to an undiagnosed disk issue. Update 14:24 FASER has returned to normal service. We will continue to monitor FASER’s performance over the next week. Thank you for your patience. Update 12:10pm We’ve found an error with […]
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[Service alert] [Resolved] Further issues with Annotate on FASER
This issue affected students from roughly 12:00noon on Sunday 03 March until 08:51am on Monday 04 March. The root cause appears to be an unexpected code reversion over the weekend. We are still investigating why this happened. Update 08:51 am: The underlining issue has been been fixed for both staff and students. Additionally, we have […]
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Printing issues in the Library
We are aware that some of our users are experiencing intermittent printing issues on the Multi Function Devices within the library. The cause of these issues is currently being investigated. We apologise for any inconvenience this may be causing and suggest that, until this issue is resolved, our users use the printers in other areas […]
