News and alerts
Recent updates
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[Alert] Issue showing applications on the Software Hub
Update, 12.15pm The likely cause of this issue has been identified and we have a plan to fix it. The repair will take place at 7pm this evening and will unfortunately mean that the Software Hub will be unavailable for about an hour at this time. Further updates will follow. Investigating, 9.05am When opening the […]
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[Resolved] Problem with printing across all campuses
Resolved, 4.45pm Printing services are back to normal. If you’re still having trouble please let the IT Helpdesk know. Monitoring, 4.03pm Good news – the fix has been applied and you should now be able to print again. We are continuing to monitor the situation. Sorry for any disruption this may have caused and thanks again […]
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[Service Alert] [Resolved] Issues with Moodle
Resolved, 15:40 Moodle has now returned to service and all staff and students should be able to log in again. Thank you for your patience during this time. If you’re still having trouble logging in please let the IT Helpdesk know. Update, 15:16: Moodle is currently not accepting logins. We are urgently investigating the cause. We are […]
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[Service Alert][Resolved] M: drive servers – Tuesday 11th February 2020
UPDATE : 07:19 The work was successful and the M: Drive servers are back online. We’re working on some improvements to the M: Drive file storage service tomorrow morning between 6.00am and 8.30am. During this time some of you won’t be able to access your M: Drive. Everything will be back up and working […]
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[Resolved] Problem accessing University webpages, Webmail and online services
Update – problem resolved And we’re back. Sorry you couldn’t access what you needed to this morning. As always, if you’re still having problems please do get in touch with the IT Helpdesk it.helpdesk@essex.ac.uk Original alert We’re experiencing a problem that’s stopping everyone accessing University webpages and online services, for example Webmail. We’re really sorry […]
