News and alerts
Recent updates
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[Service Alert] University ransomware attacks – be aware
We have received reports of successful ransomware attacks on two UK universities that have taken all their IT systems offline and forced one university to close. We would like to remind everyone to remain vigilant and avoid clicking on suspicious links, opening attachments from senders you don’t know, and to keep the operating system updated […]
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[Service Alert] We’re making improvements to the Southend Campus Internet Firewalls
Planned Work – Sunday 18th April 09:00 – 15:00 As part of our ongoing improvements to cyber security, we’ve got some planned upgrades of our Internet firewalls happening on Sunday the 18th of April from 09:00 to 15:00 on the Southend Campus. Unfortunately you may experience brief interruptions on network and Internet access during this […]
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[Service Alert] Power outage affecting some IT services (Southend Campus)
Update (11.00am): eduroam has been restored at The Forum and University servers have been restored at University Square. Please get in touch with the IT Helpdesk if you are unable to connect to your office PC remotely. Please contact Glide if you are experiencing issues with the Student Accommodation Network. Apologies for any inconvenience caused […]
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[Service Alert] We’re performing scheduled maintenance on Accommodation
Planned work We will be performing scheduled maintenance on the Accommodation system on Tuesday 21 April from 8.30am to 6pm Unfortunately you won’t be able to access the Accommodation system during this time and we apologise for any inconvenience this may cause. We’ll update you here as soon as the work is finished.
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[Service Alert] Issue with student and staff facing printers (Southend Campus)
Update: 17:50 We have been notified that printing services have been restored. ITS staff will confirm and update if necessary. Original post: Printing is currently unavailable throughout our Southend Campus due to a fault. We have logged this with our print solution provider who are investigating. Sorry for any inconvenience this may cause. We’ll update […]
